Administrative Coordinator
3 weeks ago
Job Summary
We are seeking a highly motivated and efficient Administrator to join our team at Cathedral Appointments | South West Recruitment.
This role involves managing online customer interactions, processing orders, and ensuring smooth dispatch and returns.
Key Tasks:
- Provide excellent customer service by responding to online queries and resolving issues promptly.
- Co-ordinate order fulfilment to meet customer expectations.
- Maintain the e-commerce platform to guarantee accurate stock levels and order tracking.
Essential Skills:
- Minimum 2-3 years of administrative experience in customer-facing roles.
- Proficiency in CRM systems, Excel, and order management software.
- Excellent communication, organisational, and time management skills.
Benefits Package:
- A competitive salary range of £24,000 - £25,500 per annum, based on experience.
- Training and development opportunities to enhance your skills.
- 20 days annual leave plus bank holidays (pro rata).
- Staff discounts and a supportive work environment.
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