Learner Onboarding Specialist

2 days ago


Bootle, Sefton, United Kingdom Total Training Provision Full time
About the Job

We are looking for a highly organized and detail-focused Learner Onboarding Specialist to join our team at Total Training Provision. In this role, you will be responsible for the day-to-day administration of learner and employer registration onto qualifications using our online learning platform eassessor.

This is a great opportunity to work in a dynamic environment with a competitive salary band of £23,400 - 25k per annum, plus a range of benefits including 25 days annual leave, extra Christmas shopping day, and additional leave on birthdays and bank holidays.

Key Duties
  1. Coordinate learner and employer registration, ensuring accurate completion of funding paperwork.
  2. Manage records and report on onboarding status of prospective learners.
  3. Plan travel time and update on changes impacting future appointments.
  4. Support induction days to minimize processing time of eligible learners.
  5. Validate paperwork and communicate with learners and/or employers to resolve eligibility queries.
Essential Criteria
  • Prior experience in onboarding, with a proven track record in delivering high levels of client service.
  • Strong analytical skills, excellent attention to detail, and effective problem-solving abilities.
  • Excellent verbal and written communication skills, with the ability to present clear solutions.
  • IT proficiency, with experience in educational databases.

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