Institutional Client Support Professional

4 weeks ago


London, Greater London, United Kingdom Interactive Brokers Full time

**Key Responsibilities**

As an Institutional Client Services Associate, you will serve as the primary point of contact for our valued clients, providing exceptional support with various trading platforms, resolving trade-related queries, and escalating high-level issues to relevant stakeholders. You will also be responsible for relationship management with key institutional clients and project management of platform and process enhancements.

**Qualifications and Skills**

  • Strong knowledge of listed Equities, Options, Futures, and FX.
  • Analytical problem-solver with a passion for technology and financial markets.
  • Prior experience in international settlements or clearing operations is a plus.
  • University degree or higher.
  • At least 1-2 years experience, preferably in a client-facing capacity at a global financial institution.

**Location and Benefits**

We are located at 20 Fenchurch Street, London, EC3M 3BY, and offer a range of benefits, including career support and development, salary commensurate with experience, performance-based discretionary cash bonus scheme, and more.

At Interactive Brokers, we value diversity, equity, and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees.



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