Institutional Client Service Manager

1 month ago


London, Greater London, United Kingdom Mason Blake Full time

We are seeking an experienced Institutional Client Service Manager to lead one of our Client Service teams at Mason Blake. Reporting to the Head of Institutional Client Service, this role will be responsible for delivering excellent client service through client interactions, working with other Client Service Managers to coordinate accounts and resolve complex client queries, and supporting junior Client Service staff to ensure quality of client service delivery.

The successful candidate will have experience within an institutional client service role in an investment management company, a broader understanding of the asset management industry, and the ability to identify client service trends and opportunities to improve client engagement. They will also hold the IMC or equivalent and have knowledge of MIFiD.

This is an exciting opportunity for Institutional Client Service candidates looking for a dynamic new role with clear career progression and a collaborative company culture.



  • London, Greater London, United Kingdom Mason Blake Full time

    About Mason BlakeMason Blake is a top-tier financial services company dedicated to providing unparalleled client services to institutional clients. As a Director of Institutional Client Services, you will play a vital role in shaping our client management strategy.Job DescriptionThis exciting opportunity involves:delivering exceptional client management...


  • London, Greater London, United Kingdom Interactive Brokers Full time

    At Interactive Brokers, we are committed to providing exceptional services to our institutional clients. We are currently seeking an experienced Institutional Client Services Associate to join our London office team.This is a key role that will involve serving as the primary point of contact for client queries, including assistance with multiple trading...


  • London, Greater London, United Kingdom Interactive Brokers Full time

    Job SummaryWe are seeking a highly skilled Institutional Client Services Associate to join our team at Interactive Brokers. As a key member of our client-facing team, you will be responsible for providing exceptional service to our institutional clients, including assistance with trading platforms, resolution of trade-related queries, and relationship...


  • London, Greater London, United Kingdom Mason Blake Full time

    Mason Blake is seeking a seasoned Client Relationship Manager to support the growth of their Institutional Client team. This role involves delivering exceptional client management experiences, acting as the primary point of contact for client and consultant inquiries, and collaborating closely with Client Directors.Key responsibilities include:Delivering...


  • London, Greater London, United Kingdom Mason Blake Full time

    Institutional Client Relationship Manager Job DetailsLocation: LondonCategory: DistributionJob Type: PermanentJob ID: J25485DescriptionMason Blake is seeking a highly skilled Client Relationship Manager to manage UK institutional client relationships. The ideal candidate will have a strong background in buy-side investment management and experience in the...


  • London, Greater London, United Kingdom Mason Blake Full time

    About Mason BlakeMason Blake is a leading financial services company that provides exceptional client management experiences to institutional clients. We are seeking an experienced Client Director - Institutional Markets to join our team.About the RoleThe successful candidate will be responsible for delivering outstanding client management experiences to...


  • London, Greater London, United Kingdom Interactive Brokers Full time

    **About the Role**We are seeking a skilled Institutional Client Services Specialist to join our team in London. As an integral part of our operations, you will serve as the primary point of contact for our institutional clients.**Responsibilities**Provide exceptional support for client queries, including trade-related issues and platform...


  • London, Greater London, United Kingdom Interactive Brokers Full time

    Job OverviewWe are seeking an Institutional Client Services Associate to join our team in London. This is a client-facing role that requires strong communication and problem-solving skills.Responsibilities:Act as the primary point of contact for institutional clients, providing assistance with trading platforms and resolving trade-related queries.Communicate...


  • London, Greater London, United Kingdom Macquarie Group Limited Full time

    About the RoleThe Institutional Client Account Management team plays a vital role in supporting the growth of Macquarie’s UK and EMEA business across institutional and wholesale/intermediary clients. Our team fosters strong relationships with clients, ensuring their needs are met, and drives outcomes that create lasting value.We are a global financial...


  • London, Greater London, United Kingdom Mason Blake Full time

        Deliver Exceptional Client Service    At Mason Blake, we are seeking a seasoned Institutional Client Manager to provide high-level technical support and deliver an outstanding client experience to a book of institutional clients.    Main Responsibilities    Deliver an exceptional client management experience to a book of institutional...


  • London, Greater London, United Kingdom Mason Blake Full time

    Job SummaryMason Blake is seeking a Senior Institutional Client Relationship Manager to join their international team.About the RoleThis role will involve managing complex client relationships across regions and supervising junior members of the team.Key ResponsibilitiesLead on a number of complex client relationships and deliver an exceptional client...


  • London, Greater London, United Kingdom Mason Blake Full time

    We are seeking a highly skilled professional to join our team at Mason Blake, a global equities boutique, to service Institutional Clients.Key Responsibilities:Manage client relationships and provide exceptional serviceCollaborate with the Head of Sustainability on initiativesEnsure client data is up to date in internal and external...


  • London, Greater London, United Kingdom Mason Blake Full time

    We estimate the salary for this position to be around £80,000 - £100,000 per annum, depending on experience and qualifications. As an Institutional Client/Sales Manager, you will play a key role in driving business growth and developing strong relationships with our clients.


  • London, Greater London, United Kingdom Aviva Plc Full time

    Job OverviewThis role is based in London, a hub for the Asset Management industry.We're seeking an experienced Senior Relationship Manager to deliver exceptional client service to institutional clients of Aviva Investors.You will focus on providing outstanding relationship management and pro-active day-to-day servicing, driving client retention and...

  • Client Director

    1 week ago


    London, Greater London, United Kingdom Mason Blake Full time

    About Mason BlakeMason Blake is a respected leader in the financial services industry, renowned for its commitment to excellence in client management. As a Senior Institutional Client Manager, you will be at the forefront of driving business growth and customer satisfaction.Key AccountabilitiesYour primary responsibilities will include:developing and...


  • London, Greater London, United Kingdom Interactive Brokers Full time

    **Key Responsibilities**As an Institutional Client Services Associate, you will serve as the primary point of contact for our valued clients, providing exceptional support with various trading platforms, resolving trade-related queries, and escalating high-level issues to relevant stakeholders. You will also be responsible for relationship management with...


  • London, Greater London, United Kingdom Interactive Brokers Full time

    **Overview**We are Interactive Brokers, a leading global online broker, and we are looking for a talented Client Relationship Manager - Institutional Markets to join our team in London.**Job Description**Serve as the primary point of contact for our institutional clients, providing exceptional support for their queries and concerns.Collaborate with...


  • London, Greater London, United Kingdom Mason Blake Full time

    Mason Blake is seeking an experienced Client Relations Manager to join their Institutional Client Relations Team.Job DescriptionThe successful candidate will be responsible for leading on a number of complex client relationships, delivering an outstanding client management experience and driving business growth.Key Responsibilities:Build and maintain strong...


  • London, Greater London, United Kingdom Banking Circle Full time

    About the Job Are you a seasoned professional looking to drive revenue growth and build strong relationships with institutional clients? We're seeking a skilled Relationship Manager to join our Sales team in London, reporting to the Head of Institutional Banking division. As a key member of our team, you will be responsible for managing and cultivating...


  • London, Greater London, United Kingdom Mason Blake Full time

    About the Role:Mason Blake is seeking an experienced Client Service Manager to join our team. As a key member of our investment management team, you will be responsible for delivering exceptional client service to institutional clients.Key Responsibilities:Provide outstanding client management experience to institutional clientsAnalyse and resolve complex...