Customer Experience Representative

6 days ago


Grove Park, United Kingdom Bannatyne Full time

Bannatyne is a leading provider of spa and wellness services, with locations across the UK. We are seeking an experienced Customer Experience Representative to join our team and provide exceptional customer service to our clients.

In this role, you will be responsible for dealing with customer inquiries, resolving issues, and promoting our services and products. You will work closely with our management team to ensure that our customers have a positive and memorable experience at Bannatyne.

Your primary responsibilities will include greeting customers, answering phone calls, responding to emails, and providing information about our facilities and services. You will also be responsible for preparing and serving beverages and light snacks in our café bar area.

We are offering a competitive salary of £11,100 per year, which includes flexible scheduling, 28 days annual leave increasing with tenure, free gym membership, and discounted meals and beverages. You will also receive complimentary gym membership for another person after two years of service, along with other benefits such as career and personal development training, mental health and wellbeing services, and length of service awards.



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