Customer Experience Specialist

2 days ago


Trafford Park, Trafford, United Kingdom Moss Full time
About Us

Moss is a renowned menswear brand that has been perfecting its craft for over 170 years. Our mission is to create timeless, stylish clothing that meets the needs of modern men.

We're committed to creating a work environment that fosters innovation, creativity, and teamwork. If you're passionate about fashion, customer service, and driving sales growth, we'd love to hear from you.

As a Sales Associate at Moss, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to our company's success.

Responsibilities:
  • You will interact with customers, providing exceptional customer service excellence and ensuring a seamless shopping experience.
  • You will maintain a high level of product knowledge, using it to tailor the customer experience and drive sales growth.
  • You will assist store management with stockroom and back area housekeeping, ensuring a smooth and efficient operation.
  • You will contribute to meeting sales targets, achieving high levels of productivity and customer satisfaction.
What You'll Need:
  • Strong product knowledge and understanding of our services.
  • Familiarity with POS systems and inventory management.
What We Offer:
  • Competitive salary (£25,000 - £30,000 per annum).
  • Generous employee discount (70%).
  • Bonus scheme, paying up to 15% of gross monthly salary.
  • Cycle to Work Scheme and discounted gym membership.

Please note that salary may vary depending on location and experience.



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