Customer Service Liaison
1 week ago
About the Role: We are seeking a skilled Danish Speaking Customer Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to customers based in the Danish speaking region.
">Key Responsibilities:
Manage inbound calls accurately and professionally
Handle web enquiries promptly and efficiently
Generate and manage responses to customers via email, telephone, and letter
Perform general administrative duties
Take receipt of returned products and manage them through investigation and closure
Provide translations as required
Requirements:
Fluency in Danish
Previous experience working in customer service is desirable
Strong customer focus and professional approach
Excellent communication skills (oral and written)
Ability to demonstrate innovation and good judgement/problem solving skills
Flexibility to work from home/remotely 2 days a week
Annual salary £28,000 + attractive company benefits
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