Sales Representative

1 day ago


Trafford Park, Trafford, United Kingdom Moss Full time
Job Summary

We are seeking a highly skilled Sales Associate to join our team at Moss. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Moss is a leading menswear brand that has been styling individuals for moments that matter for over 170 years. Our vision is to be admired for our craft, experience, and sustainability.

We value trust, creativity, collaboration, agility, and sustainability in everything we do. Our shared values encourage us to think creatively and plan for sustained growth and development of Moss.

You will interact easily with a broad range of customers and provide exceptional customer service excellence, responsible for the customer's journey and experience instore.

Key Responsibilities:
  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures.
Requirements:
  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
Benefits:
  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym: Promoting physical health and fitness.

The estimated salary for this role is around £25,000 - £30,000 per annum, depending on location and experience.



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