Director of Retail Experience

1 day ago


Shipton under Wychwood, Oxfordshire, United Kingdom Vocovo Full time
Head of Operations

At Vocovo, we are revolutionizing retail communication solutions to drive efficiency and elevate customer service. Our innovative products facilitate seamless collaboration among store staff, empowering teams to achieve their goals.

Key Features:

  • Effortless Teamwork through real-time communication
  • Enhanced Customer Engagement via connected store experiences
  • Improved Store Operations with streamlined workflows

Job Overview

This is a senior leadership role that oversees the day-to-day operations of our retail stores. The ideal candidate will have a proven track record in managing high-performing teams and driving business growth.

Responsibilities

- Develop and implement strategies to enhance customer experience and increase sales
- Manage store inventory, logistics, and supply chain operations
- Lead and motivate store teams to achieve targets and exceed expectations
- Collaborate with cross-functional teams to drive business growth and expansion
- Analyze data to inform strategic decisions and optimize store performance

Requirements

- Bachelor's degree in Business Administration or related field
- Minimum 5 years of experience in retail management or a related field
- Proven track record of success in leading high-performing teams
- Excellent communication, problem-solving, and analytical skills
- Strong understanding of retail operations, customer behavior, and market trends

Benefits

We offer a competitive salary package, including a base salary of $80,000 - $110,000 per annum, depending on experience. Additional benefits include health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.



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