Support Team Lead for a Growing Fintech Company
1 week ago
Job Description:
We are seeking an experienced Support Team Lead to join our team at Mulberry Recruitment in Farnborough. The successful candidate will be responsible for leading our support team, ensuring that our customers receive outstanding service, and helping with administrative tasks.
Key Responsibilities:
• Lead the support team to provide excellent customer service
• Collaborate with the team to improve customer experience
• Assist with administrative tasks to ensure smooth operations
• Stay up-to-date with industry trends and developments
Requirements:
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to motivate and inspire the team
• Strong problem-solving and analytical skills
• Proficiency in using technology to resolve customer issues
What We Offer:
• A competitive salary of £38,000 - £48,000 per annum
• 30 days annual leave, plus bank holidays
• Health cash plan, induction program, and performance-related rewards
• Wellbeing support, breakfast, snacks, and company events
Estimated Salary: £43,000 (based on industry standards and location)
About Us:
At Mulberry Recruitment, we pride ourselves on delivering exceptional recruitment services to our clients. Our team is dedicated to finding the best talent for our clients' businesses.
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