Fintech Customer Service Professional

1 week ago


Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time
Job Summary:
We are seeking an experienced Fintech Customer Service Professional to join our team at Mulberry Recruitment in Farnborough. The successful candidate will be responsible for providing excellent customer service, answering queries via various channels, and helping with administrative tasks.

Key Responsibilities:
• Provide top-notch customer service via email, phone, Live Chat, and social media
• Assist with administrative tasks to ensure smooth operations
• Work collaboratively with the team to achieve common goals

Requirements:
• Strong written and verbal communication skills
• Good technical skills with willingness to learn new systems
• Flexible and organized approach to work
• Ability to handle multiple priorities and deadlines
• Excellent problem-solving skills

What We Offer:
• Competitive salary of £30,000 - £40,000 per annum
• 30 days annual leave, plus bank holidays
• Health cash plan, induction program, and performance-related rewards
• Wellbeing support, breakfast, snacks, and company events
Estimated Salary: £35,000 (based on industry standards and location)

About Us:
At Mulberry Recruitment, we pride ourselves on delivering exceptional recruitment services to our clients. Our team is dedicated to finding the best talent for our clients' businesses.

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