Administrative Support and Customer Liaison

3 days ago


Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time
Key Job Details:

We are looking for an experienced Administrative Support and Customer Liaison professional to join our team in Watford. As a key member of our client's support team, you will focus on delivering exceptional customer experiences and administrative support.


Main Accountabilities:
  • Produce comprehensive reports summarizing customer interactions, providing actionable insights for business development.
  • Respond promptly to customer queries and concerns, showcasing excellent communication skills.
  • Provide administrative support to engineers, including scheduling appointments and managing schedules, ensuring seamless operations.
  • Attend meetings with internal stakeholders to discuss customer feedback and progress, driving business growth and improvement.

Requirements and Qualifications:
  • Prior experience in customer service or administration, ideally in a similar role, is essential for success in this position.
  • Excellent communication and organisational skills are vital for building strong relationships with customers and colleagues.

Remuneration:

The estimated salary for this role is £45,000 - £55,000 per annum, based on experience, reflecting the company's commitment to attracting top talent.



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