Administrative Support Professional
5 days ago
Job Overview
We are seeking an Administrative Support Professional to join our team at HM Courts and Tribunals Service. This role will provide excellent administrative support and customer service to court users, judiciary, and management.
About the Role
The successful applicant will work as part of a team to contribute to the overall operational, performance, and service standard targets across their area of work. They will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. Regular contact with court/tribunal users is required, which could include members of the Judiciary and the legal profession.
Key Responsibilities
- Preparing papers and files for court, tribunals, hearings, and meetings
- Creating and updating records on our in-house computer system and data input
- Resulting courts accurately, interpreting accurately the information required on a court file
- Checking and verifying documents, records, accounts, claims, and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures
- Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc.
- Communicating with the Public, the Judiciary, other Court and Tribunal Users, and Representatives of other Agencies and Organisations
Requirements and Qualifications
- Friendly and approachable manner with excellent customer service skills
- Ability to multitask, whilst working in a fast-paced environment
- Good written and verbal communication skills
- IT proficient with the ability to learn and adapt to different technologies and software
- Excellent organisational skills
Benefits
- Salary: £22,940 per annum
- A working environment that supports a range of flexible working options to enhance your work-life balance
- A working culture that encourages inclusion and diversity
- Access to learning and development opportunities
- Annual Leave
- Public Holidays
- Season Ticket Advance
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