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Customer Engagement Representative

2 months ago


Durham, Durham, United Kingdom Connect Appointments Full time
Job Description

Connect Appointments is seeking reliable and motivated individuals with previous telephone experience to become a Telephone Sales Representative with a leading distributor of packaging products in the UK.

This is a full-time permanent role, working Monday to Friday, with a competitive salary of £24,000 per annum.

Your duties and responsibilities will include promoting, selling and obtaining orders from prospective customers over the phone, building B2B relationships and documenting customer information.

What's required? Excellent communication skills, patience and good sales ability, with the ability to handle rejection and stress in soliciting customers.

Key Responsibilities

  • Making outbound calls to generate sales
  • Discussing products and services with customers
  • Building strong relationships with customers
  • Documenting customer information

Requirements

  • Excellent English language skills
  • Excellent communication skills and telephone manner
  • Patience and ability to engage customers in conversation
  • Good sales ability
  • Ability to handle rejection and stress