Customer Service Representative

17 hours ago


Durham, Durham, United Kingdom greenbean Full time

At Greenbean, we are seeking a talented Customer Service Representative to join our team in Durham. The successful candidate will be responsible for delivering exceptional customer experiences, handling customer inquiries, and resolving issues in a timely and professional manner.

As a valued member of our team, you will have the opportunity to develop your skills and knowledge through comprehensive training programs. A background in customer service or call centre experience is highly desirable, but not essential. What matters most is your passion for delivering outstanding customer care.

We offer a competitive hourly rate of £12.30, with an immediate start date available. This role requires flexibility, with shift patterns operating Monday to Sunday between 8am and 8pm. You will have the option to choose from various shift patterns, including a 4-day working week.

Your primary responsibility will be to assist customers with their queries, which may include accessing their savings account or amending personal information. To excel in this role, you must possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Please note that this is an office-based role, requiring you to be fully flexible and adaptable. Successful applicants will need to pass a credit check and DBS check. If you are a motivated individual with a strong customer service ethos, we encourage you to apply for this exciting opportunity.



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