Customer Service Representative
5 days ago
We are looking for a highly motivated and results-driven Korean speaking customer representative to join our team at MTrec Commercial.
About the CompanyMTrec Commercial is a fast-paced and dynamic company that specializes in providing customer service solutions to businesses across various industries.
Job SummaryThis role involves interacting with clients to understand their needs, resolve issues, and provide solutions that meet their expectations.
Key Responsibilities- Handle client inquiries and complaints via phone, email, and chat
- Identify and capitalize on sales opportunities to drive revenue growth
- Maintain accurate records of client interactions and transactions
- High school diploma or equivalent required; degree preferred
- Minimum 1 year of experience in customer service or a related field
- Fluent in Korean language (speaking and writing)
- Salary range: $55,000 - $75,000 per annum
- Performance-based bonuses
- Opportunities for career advancement and professional growth
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