Customer Service Representative

1 day ago


Durham, Durham, United Kingdom MTrec Commercial Full time
Company Overview
Mtrec Commercial is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences through our team of skilled representatives.

Salary and Benefits
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including flexible working hours, continuous training and development, and opportunities for career progression.

Job Description
We are seeking a highly motivated and fluent Korean speaking customer service representative to join our team. The successful candidate will be responsible for conducting calls to generate high-quality leads in Korean and English, acquiring knowledge of product features and applications, and providing excellent customer service.

Required Skills and Qualifications
To be successful in this role, you will need to be fluent in Korean and English, have excellent communication skills, and be able to work effectively as part of a team. You will also need to have good knowledge of customer service principles and practices.

Benefits
In addition to a competitive salary and benefits package, we offer a range of other benefits including flexible working hours, continuous training and development, and opportunities for career progression.

Other Requirements
Please note that full Korean and English fluency is essential for this role. You will also need to be available to work Monday to Friday 6am-10am.

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