Customer Experience Representative

4 days ago


Durham, Durham, United Kingdom MTrec Commercial Full time
Customer Service Representative - Korean Language
MTrec Commercial is proud to represent an industry-leading customer service client in their search for a skilled Korean speaking representative. As a customer service representative, you will have the opportunity to make a real difference in customers' lives by providing top-notch support and ensuring exceptional customer experience.

We offer a competitive salary package of $45,000-$55,000 per annum (dependent on experience) and opportunities for growth and development. As a key member of our team, you will play a vital role in delivering outstanding customer service and contributing to the company's continued success.

About the Job: In this role, you will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs. You will work closely with our team to ensure seamless communication and exceptional customer experience.

Key Responsibilities: 1. Handle customer inquiries via phone, email, or chat. 2. Resolve customer complaints and issues efficiently. 3. Provide solutions that meet customers' needs. 4. Work closely with the team to ensure seamless communication and exceptional customer experience.

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