Customer Engagement Specialist

10 hours ago


Durham, Durham, United Kingdom MTrec Commercial Full time

About the Company

MTrec Commercial is a leading provider of commercial services, specializing in customer service and sales support. We are committed to delivering exceptional results for our clients and are seeking a highly skilled Korean Speaking Representative to join our team.

Job Description

The successful candidate will be responsible for providing exceptional customer service to our clients, utilizing their fluency in Korean language to communicate effectively. This is a full-time position that offers a competitive salary, opportunities for career growth and development, and a dynamic work environment.

Key Responsibilities

  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to deliver seamless customer experiences
  • Develop and maintain strong relationships with clients through effective communication

Requirements

  • Native-level fluency in Korean language
  • Excellent written and verbal communication skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment

Benefits

  • A competitive salary of $64,000 per year
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options


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