Strategic Business Development Manager

2 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time

About the Role:

The National Account Manager will be responsible for managing the relationship with Booker and developing our commercial relationship to support future growth opportunities. This is a broad National Account Manager position with a key strategic customer. Taking ownership of customer relationships, the National Account Manager will balance external customer requirements with the support of a cross-functional selling team including category, shopper marketing, and supply chain. With regular exposure to leadership teams within the UK and across Europe, the National Account Manager will be fully responsible for the account management life cycle.

Key Responsibilities:

  • Deliver customer AOP P&L, encompassing agreed volume, NSV, GP, and GP% measures
  • Negotiate pricing, promotion, and account planning on the customer account
  • Develop customer relationships and bring the customer strategy into JDE
  • Understand category, market, customer, and consumer dynamics
  • Negotiate NPD listings and distribution extensions for existing products
  • Promotional evaluation
  • Lead internal business planning and stakeholder management
  • Leverage internal resources to deliver results effectively

Requirements:

  • Proven UK account executive and management experience in a retail FMCG brand environment, preferably with experience of dealing with customers within the value and convenience sector
  • Strong organisational skills with the ability to work with others to deliver a specific customer strategy
  • Able to demonstrate NSV growth achievement and a strong ability to seek out further growth
  • Strategic capability, strong internal networks, and cross-functional relationship building skills
  • Able to deal with ambiguity, lack of data, and difficult and demanding customer conversations
  • Degree educated (or equivalent)

About JDE:

JDE is a €5 billion global business with a start-up feel, containing some of the leading brands in coffee and tea, including Kenco, L'OR, Tassimo, and Douwe Egberts. The UK represents a top 5 global market for JDE and continues to be a growth engine for the category, driving premiumisation through the Tassimo brand and premiumising the instant coffee segment through Kenco, L'OR, and the Douwe Egberts brands.



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