Claims Handler
4 weeks ago
Job Purpose
To manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process, ensuring clients receive appropriate, professional, timely, and pertinent legal advice.
The role involves delivering robust quality claims handling, with a key focus on client outcomes, to generate fee income and contribute to the general success of the business.
Key Responsibilities
- Progress a high volume caseload of Fast Track Personal Injury RTA claims using the firm's Case Management Systems and internal procedures.
- Deal with cases involving denial of liability and causation arguments with minimal supervision.
- Assess liability and quantum, including reviewing medical reports, researching case law, drafting schedules of special damages, and assessing suitable awards for compensation.
- Identify cases where proceedings would be beneficial to litigate and do so expeditiously.
- Take a practical but commercial approach to settlements and advise clients on litigation and cost risks.
- Achieve and exceed targets set in relation to profit costs and issuing, without compromising the firm's integrity.
- Liaise with sources, medical agencies, experts, third-party insurers, and other relevant parties to ensure cases are proactively progressed.
- Attend court hearings to make representations and instruct Barristers to represent clients at hearings and obtain formal advice.
- Perform in a target-oriented environment and undertake other tasks as deemed relevant and reasonable by the business.
Requirements
- Substantial experience of managing a caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate settlements.
- A solid working knowledge of the CPR, legislation, and relevant case law.
- Competent working with a case management system and good knowledge of MS Office.
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model
- 2 x Volunteering days to support charitable initiatives
- Matched Giving – up to £250 matched for personal charity fundraising
- Medicash cash plan
- My Medicash App
- Discounts and cash back on travel and shopping
- Life Assurance Scheme
- Pension scheme
- Funded driving theory test
- Active network of Wellbeing Champions
- Training and development opportunities
- Funded social events
- Dress for your day policy
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