Claims Specialist
3 weeks ago
About the Role:
We are seeking a skilled Claims Handler to join our Motor Claims team at Davies Group. As a Claims Handler, you will be the first point of contact for our customers, providing a professional and empathetic service.
Key Responsibilities:
- Manage a caseload of pre-litigated motor claims, including personal injury from inception to settlement.
- Support the delivery of consistently high levels of service and productivity.
- Work closely with colleagues to deliver high-quality results.
- Input accurate data and maintain data integrity.
- Communicate effectively with clients.
Requirements:
- Experience in commercial motor claims, preferably under the predictive costs regime.
- Familiarity with the OIC and MOJ portals.
- Pre-litigation experience.
- Proficiency in Microsoft Word, Excel, and email.
- Excellent customer service skills.
- Strong attention to detail.
- Negotiation and communication skills.
- Organizational skills.
About Davies Group:
Davies Group is a leading provider of claims management services. We value our employees and offer a range of benefits, including a reward platform, 25 days holiday, and opportunities for development and training.
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