Claims Specialist

3 weeks ago


Liverpool, Liverpool, United Kingdom Davies Group Full time

About the Role:

We are seeking a skilled Claims Handler to join our Motor Claims team at Davies Group. As a Claims Handler, you will be the first point of contact for our customers, providing a professional and empathetic service.

Key Responsibilities:

  • Manage a caseload of pre-litigated motor claims, including personal injury from inception to settlement.
  • Support the delivery of consistently high levels of service and productivity.
  • Work closely with colleagues to deliver high-quality results.
  • Input accurate data and maintain data integrity.
  • Communicate effectively with clients.

Requirements:

  • Experience in commercial motor claims, preferably under the predictive costs regime.
  • Familiarity with the OIC and MOJ portals.
  • Pre-litigation experience.
  • Proficiency in Microsoft Word, Excel, and email.
  • Excellent customer service skills.
  • Strong attention to detail.
  • Negotiation and communication skills.
  • Organizational skills.

About Davies Group:

Davies Group is a leading provider of claims management services. We value our employees and offer a range of benefits, including a reward platform, 25 days holiday, and opportunities for development and training.


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