Claims Specialist

3 weeks ago


Liverpool, Liverpool, United Kingdom Davies Full time
About the Role

We are seeking a highly skilled Claims Handler to join our Motor Claims team at Davies. As a Claims Handler, you will be the first point of contact for our customers, providing a professional and empathetic service.

The ideal candidate will have experience in commercial motor claims and be able to manage a caseload of Pre-Litigated Motor Claims, including personal injury, from inception to settlement.

Key Responsibilities
  • Proactively manage a caseload of motor claims
  • Maintain accurate data on relevant case management systems
  • Comply with set client Service Level Agreements (SLAs)
  • Ensure quality service standards and productivity levels are maintained to a high standard
  • Allocate new claims and set strategies
  • Carry out supervisory tasks appropriate to level
  • Assist with training and mentoring junior team members
What We Offer
  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team environment
  • Ongoing training and development opportunities
  • The chance to make a real difference in the lives of our customers
About Davies

Davies is a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated, and global businesses. We help our clients to manage risk, operate their core business processes, transform, and grow.

We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 6,500 professionals operate across ten countries, including the UK and the U.S.


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