Claims Manager
8 hours ago
Company Overview
Spotlightjobs is a leading motor credit hire claims company based in the UK, specializing in providing prestige replacement vehicles to individuals involved in non-fault accidents and ensuring efficient claims handling.
Job Description
We are seeking a highly motivated and experienced Claims Manager to join our dynamic team in Liverpool. In this role, you will oversee the entire credit hire claims process for prestige and electric vehicles, from initial intake to resolution. Your expertise in handling complex claims, attention to detail, and leadership skills will be instrumental in achieving our goals.
About the Role
This is a part-time position available for an experienced Claims Manager looking to balance work with personal life. You will have the opportunity to lead our prestige and electric vehicle credit hire claims department, collaborating with legal teams and insurance companies to negotiate and settle claims in a timely and cost-effective manner.
Key Responsibilities:
- Oversee the entire credit hire claims process for prestige and electric vehicles.
- Review and assess complex claims, ensuring accuracy and adherence to company policies and industry regulations.
- Collaborate with legal teams and insurance companies to negotiate and settle claims.
- Maintain a high level of expertise in prestige and electric vehicle claims, staying updated on industry trends and best practices.
- Ensure exceptional customer service by addressing client inquiries and concerns promptly and professionally.
- Build and maintain strong client relationships, ensuring client satisfaction and retention.
- Establish and implement quality assurance measures to maintain the highest standards in claims processing.
- Generate reports on claims department performance, including key metrics, trends, and areas for improvement.
Required Skills and Qualifications:
- Proven experience in credit hire claims management, with a focus on prestige and electric vehicles.
- In-depth knowledge of the credit hire claims process and industry regulations in the UK.
- Strong leadership and team management skills, with the ability to motivate and develop a team of claims specialists.
- Excellent negotiation and communication skills.
- Detail-oriented with a strong analytical mindset.
- Ability to make informed decisions under pressure and meet deadlines.
Estimated Salary: £45,000 - £55,000 per annum, depending on experience and qualifications. Part-time hours will be offered based on individual needs. All candidates must have credit hire claims experience.
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