Senior Claims Handler
4 weeks ago
Spotlightjobs is seeking a skilled Senior Claims Handler to join their team of professionals in handling a diverse caseload of multi-track claims up to £500k, including fatalities, mild brain, and serious orthopaedic injury claims.
Key Responsibilities:
- Proactively manage a portfolio of claims, maintaining excellent diary management and adhering to KPIs and SLAs.
- Conduct thorough reviews of claims, ensuring accurate and realistic reservations in line with best practice and referring those exceeding authority.
- Provide timely and accurate written reports and verbal presentations of cases to the wider business and reinsurers.
- Identify opportunities to utilize external suppliers, ensuring the best outcome for the business with minimal claims spend.
- Participate in training and auditing of less experienced handlers as required.
- Maintain technical knowledge through training and seminars, providing feedback and training on identified issues.
- Contribute to the development of technical philosophy and business best practice, participating in projects as needed.
Requirements:
- Persuasive and confident communicator with strong analytical skills.
- Ability to use initiative to explore options and achieve the best outcome for the business.
- Highly motivated self-starter with superior time management skills, capable of organizing and prioritizing work effectively.
- Excellent team player with a solid understanding of case law, statute, CPR, and Pre-Action Protocols.
- Acts as a role model at all times.
Candidates must have multi-track Personal Injury claims experience to be considered for this role.
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