Customer Service Lead Shop

3 days ago


London, Greater London, United Kingdom Royal Hospital Chelsea Full time
Role Description:

This Customer Service Lead role is an exciting opportunity to join our team at the Royal Hospital Chelsea, overseeing the daily operations of our retail shop and Post Office.

Key Tasks:
  • Deliver exceptional customer service to our community, ensuring a seamless and engaging retail experience.
  • Manage the shop and Post Office operations, ensuring they run smoothly and efficiently.
  • Maintain compliance with Post Office protocols and ensure transactions are processed accurately.
Requirements:

The ideal candidate will have at least 3 years of retail experience, supervisory expertise, and proficiency with IT systems such as EPOS, ticketing, and Microsoft Office.

Salary:

The estimated salary for this role is £30,000 - £35,000 per annum, depending on experience.



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