Retail Customer Service Lead
3 weeks ago
As a Retail Customer Service Executive at Entain, you will be responsible for delivering exceptional customer service and driving standards in our retail shops. You will work closely with the Shop Manager to ensure high shop standards are maintained and customers receive a top-notch experience.
Key Responsibilities:- Provide excellent customer service, addressing queries and resolving issues efficiently.
- Demonstrate products and betting terminals to customers, promoting our services effectively.
- Maintain accurate records of sales, transactions, and customer interactions.
- Contribute to achieving sales targets and revenue growth.
- Support Shop Managers in maintaining a clean, organized, and welcoming shop environment.
We offer a competitive salary of £13.06 per hour, plus opportunities for overtime subject to availability. Our comprehensive benefits package includes a pension scheme, annual ShareSave, discounts with hundreds of retailers through Entain Deals, and healthcare and wellbeing support.
You will have the opportunity to work varied shifts, including weekends and bank holidays, with a typical weekly rota comprising a blend of long opening and closing shifts, and shorter evening shifts. As a key holder, you will be responsible for opening and closing the shop.
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Retail Team Lead
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Retail Team Lead
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Retail Customer Service Lead
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Retail and Service Lead
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Senior Retail Team Lead
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Customer Service Ambassador
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Customer Service Representative
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Fashion Retail Manager
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London, Greater London, United Kingdom Fashion & Retail Personnel Full timeCompany OverviewFashion & Retail Personnel, a premium fashion retailer in Chelsea, is seeking an experienced retail manager to lead our flagship store. Our company is committed to delivering exceptional customer service and driving sales.Salary and BenefitsWe offer a competitive salary of up to £50,000, plus bonus and benefits, making it one of the most...
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London, Greater London, United Kingdom Spitalfields Crypt Trust Full time £19,466 - £24,333Job Description:">">As a Retail Team Lead and Customer Service Expert, you will be responsible for leading the retail operations of our shops, ensuring excellent customer service, and managing the day-to-day activities of the shop staff and volunteers.">You will develop and implement strategies to increase sales, improve customer satisfaction, and enhance...
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