Senior Retail Team Lead
17 hours ago
**About the Job:**
We are Partner Retail Services Limited, a leading retail services provider, dedicated to delivering exceptional customer experiences.
We are seeking a Senior Retail Team Lead to join our team at the Samsung Experience Store in London White City.
As a key member of our leadership team, you will be responsible for managing and leading colleagues across all departments, ensuring seamless store operations and maintaining high standards.
**Salary:** £38,500 - £41,500 per year (depending on experience)
Key Responsibilities:
- Leadership and Team Management: Provide leadership and guidance to team members.
- Adherence to PRS Policies: Ensure adherence to PRS processes, guidelines, and policies.
- Store Standards and Operations: Maintain store standards, guaranteeing a seamless shopping experience.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring smooth operations.
- Shift Management: Handle key holding and general shift management.
Requirements:
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
What We Offer:
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
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