Customer Service Representative for a Cruelty-Free Beauty Brand

5 days ago


London, Greater London, United Kingdom The Body Shop Full time

The Body Shop is a pioneering cruelty-free beauty brand with over 40 years of history. Our commitment to generating positive economic, social and environmental impact drives our business forward.

Company Overview

We're an ethical beauty brand that's passionate about making a difference in the world. Our products are packed with natural ingredients sourced through Community Trade programmes, helping communities build a better life.

Role Summary

You will be part of our dedicated team of consultants, offering advice to customers and providing an inspirational insight into The Body Shop products and philosophy. As a key member of the team, you will learn and understand our products, supporting the store management team in driving sales and profit within the store.

Key Responsibilities
  • Learn and understand our wide range of vegetarian/vegan products, recommending them to customers based on their needs.
  • Support the store management team in achieving sales targets through exceptional customer service.
  • Develop strong relationships with customers, providing a personalised shopping experience.
Benefits

We offer a competitive salary of approximately $42,000 - $60,000 per year, depending on location and experience. You'll also enjoy a 50% discount on regular products and 30% off gifts, as well as opportunities for growth and development within the company.

Requirements

To succeed in this role, you'll need excellent communication skills, a passion for customer service, and a willingness to learn and adapt to our products and processes. We welcome applications from individuals who share our values and are committed to delivering exceptional customer experiences.



  • London, Greater London, United Kingdom The Body Shop Full time

    The Body Shop is a pioneering cruelty-free beauty brand that has been committed to generating positive economic, social, and environmental impact for over 40 years. We're looking for a Customer Service Advisor to support the store management team in driving sales and profit within the store through exceptional customer service. The ideal candidate will have...


  • London, Greater London, United Kingdom The Body Shop Full time

    Job Title: Seasonal Colleague Customer Consultant White City WestfieldLocation: London, GBContract Type: SeasonalThe Body ShopWe're a pioneering cruelty-free beauty brand, committed to generating positive economic, social and environmental impact.To support the store management team in driving sales and profit within the store through the delivery of...


  • London, Greater London, United Kingdom e.l.f. Beauty Full time

    About e.l.f. Beautye.l.f. Beauty is a leading beauty company that disrupts industry norms, shapes culture, and connects communities through positivity, inclusivity, and accessibility. Our commitment to clean, cruelty-free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio...


  • London, Greater London, United Kingdom The Body Shop Full time

    Job Title: Seasonal Colleague Customer ConsultantLocation: LondonContract Type: SeasonalThe Body ShopWe're a pioneering cruelty-free beauty brand, and we're looking for a Seasonal Colleague Customer Consultant to join our team.Your role in a nutshellYou'll support the store management team in driving sales and profit within the store through exceptional...


  • London, Greater London, United Kingdom The Body Shop Full time

    About The Body ShopWe're a pioneering cruelty-free beauty brand, committed to generating positive economic, social, and environmental impact.Your RoleAs a key member of our store team, you'll support the management team in driving sales and profit through exceptional customer service. You'll demonstrate our values and vision, ensuring adherence to company...


  • London, Greater London, United Kingdom The Body Shop Full time

    Job Title: Seasonal Colleague Customer ConsultantLocation: LondonContract Type: SeasonalThe Body ShopWe're a pioneering cruelty-free beauty brand, committed to generating positive economic, social and environmental impact.As a Seasonal Colleague Customer Consultant, you'll support the store management team in driving sales and profit within the store through...


  • London, Greater London, United Kingdom The Body Shop Full time

    The Body Shop: A Pioneering Cruelty-Free Beauty BrandWe're a global leader in the beauty industry, committed to generating positive economic, social, and environmental impact. Our values and vision are built on a foundation of compassion, sustainability, and community.Your Role in Our TeamWe're seeking a highly motivated and customer-focused individual to...


  • London, Greater London, United Kingdom e.l.f. Beauty, Inc. Full time

    About the RoleWe are seeking a highly skilled Marketing Manager to join our team at e.l.f. Beauty, Inc. in London. As a key member of our marketing team, you will be responsible for championing the Naturium brand and delivering marketing plans that meet the needs of the brand, consumer, and retailers across our channels.This is a great opportunity for...


  • London, Greater London, United Kingdom The Body Shop Full time

    At The Body Shop, we're committed to pioneering cruelty-free beauty and generating positive economic, social, and environmental impact.Your Role in a NutshellAs a dedicated consultant, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.Key ResponsibilitiesLearn and understand our products,...

  • Beauty Advisor

    2 weeks ago


    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estee Lauder - Brand Beauty ProfessionalJob Summary: Estee Lauder is a leading brand in the beauty industry, and we are seeking a skilled Beauty Advisor to join our team. As a Beauty Advisor, you will be responsible for providing exceptional customer service, promoting our products, and driving sales in our retail stores. Key Responsibilities: Ensure that...

  • Beauty Expert

    3 weeks ago


    London, Greater London, United Kingdom Too Faced Full time

    Beauty AdvisorAbout Too FacedWe are a serious make-up brand that knows how to have fun. Our brand is young, inclusive and always makes a statement.We want someone to join our pink family and help us create a personal experience for our customers with our unique and much-loved cruelty-free products.About the RoleThis is a part-time Beauty Advisor role for a...


  • London, Greater London, United Kingdom Modern Beauty Full time

    As a Part-Time Beauty Sales Specialist with Modern Beauty, you will have the opportunity to grow your skills and earn a competitive salary of approximately $45,000 per year in Calgary, AB.Job DescriptionKey Responsibilities:Provide exceptional customer service by educating clients through consultative selling.Drive sales and build a loyal client base by...


  • London, Greater London, United Kingdom Deciem Beauty Group Full time

    About UsAt DECIEM, we're committed to creating a human world of beauty. Our parent company, DECIEM Beauty Group, is an industry disruptor with a science-first approach to innovation.Job SummaryWe're seeking a flexible and customer service-oriented Counter Associate to join our ExtraOrdinary team in Fenwick - Brent Cross. As a key member of our team, you'll...

  • Beauty Advisor

    4 weeks ago


    London, Greater London, United Kingdom Estée Lauder - Brand Full time

    Estee Lauder Companies Beauty RepresentativeJob Summary: As a Beauty Representative for Estee Lauder Companies, you will play a key role in delivering exceptional customer experiences and driving sales of our market-leading beauty products. This is an exciting opportunity for a passionate and creative individual to join our team and contribute to the...


  • London, Greater London, United Kingdom The Body Shop Full time

    Job Title: Seasonal Colleague Customer Consultant White City WestfieldEstimated Salary: £9.60 - £10.80 per hour (dependent on experience)The Body Shop OverviewPioneering cruelty-free beauty since 1976, The Body Shop is the original ethical beauty brand.We're committed to generating positive economic, social and environmental impact.About Your RoleYou will...


  • London, Greater London, United Kingdom The Body Shop Full time

    About The Body ShopWe are a pioneering cruelty-free beauty brand committed to generating positive economic, social and environmental impact.Job OverviewWe are seeking a Customer Service Consultant - Key Holder to support our store management team in driving sales and profit within the store through exceptional customer service.Salary and BenefitsThe...


  • London, Greater London, United Kingdom Estée Lauder - Brand Full time

    About the Role: We are seeking a highly skilled and enthusiastic Beauty Retail Expert to join our team at Harrods. As a Beauty Advisor, you will be responsible for providing exceptional customer service, creating an inspirational in-store experience, and selling our market-leading beauty products. About You: You have a passion for people and beauty, with a...


  • London, Greater London, United Kingdom Modern Beauty Full time

    At Modern Beauty, we're seeking a highly motivated and knowledgeable Beauty Sales Specialist to join our team in our London store. As a key member of our sales team, you will be responsible for providing exceptional customer service, educating clients on new products, and driving sales through consultative selling.The ideal candidate will have a strong...

  • Beauty Lead

    4 weeks ago


    London, Greater London, United Kingdom Too Faced Full time

    We are seeking a talented Beauty Lead to join our team at Too Faced in London.About the RoleAs a Beauty Lead, you will play a key role in driving sales, customer service, and operational targets in our store.You will work closely with the Store Business Manager to lead, coach, and develop our team of Beauty Advisors, providing inspirational and personalized...

  • Beauty Brand Manager

    1 month ago


    London, Greater London, United Kingdom Shiseido Company, Limited Full time

    Drunk Elephant & Shiseido Multi Brand Counter ManagerAs a joint brand Counter Manager, you will bring the Shiseido & Drunk Elephant vision to our customers in a fast-paced open sell shopping environment, embodying each brand's philosophy into every customer connection.You will relish in the challenge of meeting your sales targets and identifying new...