Senior IT Support Specialist with Technical Expertise in Italian
3 weeks ago
Company Overview
Johnson Controls is a global leader serving customers across 150 countries. Our technology and infrastructure solutions create intelligent buildings, efficient energy systems, and next-generation transportation networks.
About the Role
We are seeking a Product Support Engineer with Italian to provide high-quality technical support to our customers. You will work with diversified customer bases and install facilities of Security Products ACVS division, addressing logged technical issues via remote support media.
Key Responsibilities
- Provide technical assistance in Linux and Microsoft operating systems and applications
- Create support documentation, including procedural guides
- Install, configure, and troubleshoot hardware, software, and related IT equipment
- Support Windows server, network, and computing infrastructure, performing daily checks and maintenance tasks
- Evaluate new technologies and infrastructure
- Ensure compliance with standard IT solutions and security practices
- Develop and enhance our support portal and drive innovation within the team
Requirements
- Able to work from the Belfast office two days a week
- Fluency in English and Italian; knowledge of other European languages is beneficial
- Excellent problem-solving, organizational, and analytical skills
- Effective communication and teamwork abilities
- Familiarity with IT, Software Engineering, or related degree
- UK-based applicants with work authorization for full-time employment required
Estimated Salary: £45,000 - £60,000 per annum
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Belfast, United Kingdom Johnson Controls Full timeAbout the RoleJohnson Controls is a global leader in diversified technology and multi-industrial solutions, serving customers in over 150 countries. We create intelligent buildings, efficient energy solutions, and next-generation transportation systems.Job SummaryWe are seeking a highly skilled Product Support Engineer with Italian language expertise to...
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