Technical Support Specialist
2 days ago
VanRath is a leading recruitment agency seeking an experienced Technical Support Specialist to join our team. This is a full-time position based in Belfast, with a hybrid work arrangement of 3 days in the office and 2 days from home.
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, and chat. You will also be required to provide product information, troubleshoot documentation, and work as part of a bilingual team.
To succeed in this role, you will need fluency in Dutch and English, prior customer service or technical support experience, strong troubleshooting abilities, and the ability to multitask. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Assist customers via phone, email and chat
- Provide information on company product line
- Assist in providing troubleshooting documentation
- Work as part of a wider bilingual team
Requirements:
- Fluency in Dutch & English
- Previous experience in customer service or technical support
- Strong troubleshooting abilities
- Ability to multitask
Benefits:
- Pension programme
- Generous holiday package
- Company shares
- Free office set-up
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