Banking Relationship Manager

2 weeks ago


Southampton, Southampton, United Kingdom Metro Bank Plc Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Banking Representative. As the face of Metro Bank, you will be responsible for delivering exceptional customer service, showcasing in-depth knowledge of our products and services.

Key Responsibilities:
  • Represent Metro Bank in the community as a brand ambassador.
  • Maintain up-to-date knowledge of regulatory and non-regulatory training to ensure compliance and fairness.
  • Identify and manage risks to protect customers, colleagues, and Metro Bank.
  • Develop proficiency in Microsoft Office and customer service queries.
Requirements:
  • Prior experience in finance or banking is not required, but customer service and process-driven environments are essential.
What We Offer
  • A competitive salary (£30,000 - £40,000 per annum) with discretionary bonus and comprehensive benefits package.
  • Ongoing training and internal career advancement opportunities.
  • A salary uplift upon completion of training.
  • An emphasis on work-life balance with flexible shift patterns.


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