Soft Services Operations Manager

2 days ago


Bristol, Bristol, United Kingdom Integral UK Full time

Job Overview:

We are seeking a seasoned Soft Services Operations Manager to join our team at Integral UK Ltd.

The successful candidate will be responsible for implementing the strategic direction of our cleaning operations, ensuring an engaged and positive team culture that reflects our company's vision and values.

Key Responsibilities:

  • Lead a team of cleaning professionals to ensure a positive, motivational, and supportive working environment.
  • Ensure advanced planning of all cleaning operations, including periodic tasks with clear schedules and sign-off for all duties and tasks completed.
  • Foster a culture of excellence in cleaning operations, focusing on security, health and safety compliance, cleaning standards, colleague appearance, and guest and staff interaction.
  • Provide professional support to the business in service-related matters, including contractual obligations.
  • Maintain high standards, being flexible to meet changing operational needs and suggesting new initiatives for continuous improvement.

Salary: £40,000 - £55,000 per annum, depending on experience.

Location: Devon, Cornwall, Bristol, Wiltshire, and South Wales.

Requirements:

  • Microsoft Outlook, Word, Excel skills.
  • Experience in operational management.
  • DSB clearance (we can conduct a DBS check).
  • iOSH or equivalent qualification.
  • Able to have difficult conversations and demonstrate high personal standards.


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