IT Service Centre Analyst

**Job Summary**We are seeking a highly motivated and detail-oriented Data Analyst to join our Research and Analysis team at the Centre for Sustainable Energy.About the Role:As a Data Analyst, you will be responsible for supporting the delivery of quantitative components of projects, utilizing your analytical and research skills to contribute to a range of...

About The RoleTo work within the EUC team to build and refresh all end user hardware to ensure that Motability Operations staff continue to work with current and reliable equipment.Key ResponsibilitiesTo respond in a professional, friendly, supportive and timely manner to all customers who contact the Service Centre via telephone, email or in-personTake...

About The RoleYou will be representing the IT Service Centre to provide 1st line phone support and 2nd line hardware support, as well as fulfilling service requests that are logged with the IT Service Centre. This is a phone-based role, alongside hardware fault diagnostics for laptops, desktops, mobile phones and other company IT hardware.Key...

The National Composites Centre is offering four projects for doctoral studies with a focus on the creation of sustainable and efficient solutions for the design of composite structures. The projects will be part of the new CDT launched in 2024 following on from five previous successful centres in Bristol Composites Institute (BCI). The purpose of the CDT is...

Sulzer is a leading engineering company with a proud heritage of innovation.The Bristol Service Centre is a key part of our Services UK & Nordics operations, specialising in optimising customers' pumping processes and enhancing the reliability of rotating machinery.As Service Centre Manager, you will have full responsibility for the Bristol Service Centre,...

Job SummaryAs an IT Service Centre Representative at Motability Operations, you will be responsible for providing exceptional customer service and technical support to our internal customers. This role involves representing the IT Service Centre in a professional and friendly manner, responding to phone calls and in-person requests, and actively contributing...

Unlock Your Potential as a Business AnalystThales Group is seeking a talented Business Analyst to join our UK Data Digital Competency Centre. As a Business Analyst, you will play a crucial role in driving business growth and improvement through data-driven insights and process optimization.Key Responsibilities:Act as an interface between delivery teams and...

Business Analyst OpportunityWe are seeking a skilled Business Analyst to join our Communication Services team at Computershare. As a Business Analyst, you will play a key role in providing integrated customer communication solutions worldwide.Key Responsibilities:Analyse complex issues and identify root causesWork collaboratively with cross-functional teams...

Sulzer Service Centre Manager Job SummaryThis is a strategic leadership role that demands a hands-on understanding of every aspect of the Service Centre operation. The ideal candidate will be just as confident in the boardroom making strategic decisions as on the shop floor, actively engaging with teams to drive performance and solve challenges.Main...

Contact Centre Service ManagerAbout the RoleWe are seeking a skilled Contact Centre Service Manager to oversee customer journeys for one of our key accounts. This role is crucial for managing and enhancing these journeys to ensure outstanding customer experiences and outcomes, all while aligning with our business requirements and corporate objectives.Key...

Are you a skilled and experienced engineer looking for a challenging role in the nuclear industry? Do you have a passion for delivering high-quality projects and working collaboratively with a talented team?About ENGIE GroupENGIE Group is a global leader in the energy and services sector, with a presence in over 70 countries. Our mission is to accelerate the...

Job SummaryTo succeed in this role, you will be responsible for monitoring real-time data, employee activities, and call centre performance. Your key responsibilities will include:Monitoring call volume, service levels, and call queues to ensure optimal performance.Providing real-time data and insights to Contact Centre Operations Managers and various...

Job SummaryTo succeed in this role, you will be responsible for monitoring real-time data, employee activities, and call volumes to ensure seamless service delivery. Your analytical skills will be essential in creating detailed reports to track Contact Centre performance and optimise short-term scheduling efficiency.Main ResponsibilitiesAs a Real-Time...

About The RoleAs an IT Service Centre Hardware Specialist at Motability Operations, you will be responsible for building and refreshing end-user hardware to ensure that our staff continue to work with current and reliable equipment. This is an onsite role that requires excellent customer service focus.This role involves responding to customers in a...

About The RoleYou will provide first-line phone support and second-line hardware support as part of the Motability Operations IT Service Centre. This is a customer service-focused role, which involves phone-based support and hardware fault diagnostics for Desktops, laptops, and mobile phones. You will be responsible for call logging and resolution, taking...

Contact Centre Service ManagerAt Diligenta, we're seeking a skilled Contact Centre Service Manager to oversee customer journeys for one of our key accounts. This role is crucial for managing and enhancing these journeys to ensure outstanding customer experiences and outcomes, all while aligning with our business requirements and corporate objectives.The...

Sulzer is a leading engineering company with a proud heritage of innovation. We are seeking a highly skilled Service Centre Manager to lead our Bristol Service Centre in Portbury.The successful candidate will have full responsibility for the service centre, overseeing all functions and driving profitability and business growth through strong commercial...

Contact Centre Service DirectorAt Diligenta, we're committed to delivering exceptional customer journeys. As a Contact Centre Service Director, you'll oversee customer journeys for one of our key accounts, ensuring outstanding customer experiences and outcomes. Your role will involve managing and enhancing these journeys to align with our business...

About The RoleTo work within the EUC team to build and refresh all end user hardware (Laptops, Desktop, MacBook's, iPhones and iPads) to ensure that Motability Operations staff continue to work with current and reliable equipment.Key ResponsibilitiesTo respond in a professional, friendly, supportive and timely manner to all customers who contact the Service...

Business Analyst Apprentice OpportunityThales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.We are seeking a Business Analyst Apprentice to join our UK Data...