Contact Centre Service Director

Contact Centre Service ManagerAbout the RoleWe are seeking a skilled Contact Centre Service Manager to oversee customer journeys for one of our key accounts. This role is crucial for managing and enhancing these journeys to ensure outstanding customer experiences and outcomes, all while aligning with our business requirements and corporate objectives.Key...

Contact Centre Consultant RoleWe are seeking a Customer Service Ambassador to join our team at Serco. As a Contact Centre Consultant, you will be responsible for delivering exceptional customer service and providing empathetic and professional support to customers.Key ResponsibilitiesProvide a helpful, professional, and efficient experience for customers.Use...

About the RoleWe are seeking a highly skilled Contact Centre Service Manager to join our team at Sanderson Recruitment Plc. As a key member of our operations team, you will be responsible for overseeing customer journeys for one of our key accounts.Your primary objective will be to ensure effective delivery of contractual and non-contractual metrics by...

Centre Director OpportunityAs the Centre Director at a leading retail destination, you will play a pivotal role in driving performance and ensuring the efficient management of the site. Leading the centre management team to meet financial growth targets and ensure efficient operations.Key Responsibilities:Building relationships with key stakeholders, retail...

About the RoleWe are seeking a highly skilled Contact Centre Service Manager to join our team at Sanderson Recruitment Plc. As a key member of our operations team, you will be responsible for overseeing customer journeys and ensuring exceptional customer experiences.Key ResponsibilitiesManage and enhance customer journeys to ensure outstanding customer...

Transform Your Career in Customer Service with Serco">Are you an exceptional leader with a passion for delivering outstanding customer experiences? Do you have a proven track record of driving team performance and excellence in a fast-paced contact centre environment?Serco, a leading provider of health assessments for the Department for Work and Pensions...

Contact Centre Team Leader - Health Assessment Advisory ServicesKey Responsibilities:Lead a team of contact centre advisors in a fast-paced environment, ensuring excellent customer service and high-quality performance.Manage performance, employee engagement, and development, as well as disciplinary and grievance matters.Optimise resource allocation,...

Contact Centre Team Leader OpportunityAre you a seasoned customer service professional with a passion for leadership? Do you have experience managing teams and driving results in a fast-paced contact centre environment?We're seeking a Contact Centre Team Leader to join our team at Serco, a leading provider of health assessments for the Department for Work...

Contact Centre Sales Team Manager Job DescriptionAs a Contact Centre Sales Team Manager at CCA Recruitment Group, you will be responsible for leading a team of sales advisors focused on outbound communications. Your primary goal will be to ensure your team meets its commercial objectives by implementing standards and best practices. You will also develop and...

Job Title: Centre DirectorCBRE seeks an experienced Centre Director to join our team. As a key member of our asset management team, you will be responsible for leading a high-performing team to deliver exceptional service and achieve challenging financial growth targets.Key Responsibilities:Leadership: Lead and motivate a multi-disciplinary site team to...

Contact Centre Team Lead OpportunityAt Serco, we're seeking a skilled Contact Centre Team Lead to join our team in Bristol. As a key member of our Health Assessment Advisory Services team, you'll be responsible for leading a team of Contact Centre Advisors, providing support to the team and customers as needed.Key ResponsibilitiesManage performance,...

Contact Centre Team Leader Role OverviewAt Serco, we're seeking a skilled Contact Centre Team Leader to join our Health Assessment Advisory Services team in Bristol. As a key member of our team, you'll be responsible for leading a team of Contact Centre Advisors, providing support to the team and customers as needed.Key ResponsibilitiesManage performance,...

Are you a skilled leader who can drive a team to consistently meet and surpass targets? We're looking for a talented Renewals and Retention Outbound Team Manager to join our team at our iconic Bradley Stoke office.You'll lead a dynamic group of specialists handling Outbound communications, ensuring our 2 million members have a seamless and positive...

Are you skilled at leading a team to consistently meet and surpass targets? You might be the perfect fit as a Renewals and Retention Outbound Team Manager based at our iconic Bradley Stoke office.You'll lead a dynamic group of specialists handling Outbound communications. Your primary responsibility will be to ensure our 2 million members have a seamless and...

Job Title:Director (Data Centres and Mission Critical)Location: Bristol, UKJob Type: Full TimeCategory: MEPEducation: Bachelor's DegreeJob DescriptionHoare Lea is seeking a highly skilled and experienced Director to lead our Data Centre and Mission Critical sector. As a key member of our Sector Leadership team, you will be responsible for managing and...

Sulzer is a leading engineering company with a proud heritage of innovation.The Bristol Service Centre is a key part of our Services UK & Nordics operations, specialising in optimising customers' pumping processes and enhancing the reliability of rotating machinery.As Service Centre Manager, you will have full responsibility for the Bristol Service Centre,...

Are you skilled at leading a team to consistently meet and surpass targets? You might be the perfect fit as a Renewals and Retention Outbound Team Manager based at our iconic office.You'll lead a dynamic group of specialists handling Outbound communications. Your primary responsibility will be to ensure our members have a seamless and positive experience...

Are you a skilled leader of teams, seeking to drive results and exceed targets? This role at RAC may be the perfect fit for you.As a Renewals and Retention Outbound Team Manager, you will lead a dynamic group of specialists handling outbound communications. Your primary responsibility will be to ensure that our 2 million members have a seamless and positive...

The Director of Service Management is responsible for leading multi-disciplinary teams delivering end-to-end services for 12,000 people. The role involves ensuring an operationally excellent approach, harnessing best practices from comparable organizations, and mature the Business Services Portal to provide a single point of entry for queries.The Director...

About The RoleYou will be representing the IT Service Centre to provide 1st line phone support and 2nd line hardware support, as well as fulfilling service requests that are logged with the IT Service Centre. This is a phone-based role, alongside hardware fault diagnostics for laptops, desktops, mobile phones and other company IT hardware.Key...