Contact Centre Team Lead

Contact Centre Sales Team Manager Job DescriptionAs a Contact Centre Sales Team Manager at CCA Recruitment Group, you will be responsible for leading a team of sales advisors focused on outbound communications. Your primary goal will be to ensure your team meets its commercial objectives by implementing standards and best practices. You will also develop and...

Are you skilled at leading a team to consistently meet and surpass targets? You might be the perfect fit as a Renewals and Retention Outbound Team Manager based at our iconic Bradley Stoke office.You'll lead a dynamic group of specialists handling Outbound communications. Your primary responsibility will be to ensure our 2 million members have a seamless and...

Are you a skilled leader who can drive a team to consistently meet and surpass targets? We're looking for a talented Renewals and Retention Outbound Team Manager to join our team at our iconic Bradley Stoke office.You'll lead a dynamic group of specialists handling Outbound communications, ensuring our 2 million members have a seamless and positive...

Contact Centre Consultant RoleWe are seeking a Customer Service Ambassador to join our team at Serco. As a Contact Centre Consultant, you will be responsible for delivering exceptional customer service and providing empathetic and professional support to customers.Key ResponsibilitiesProvide a helpful, professional, and efficient experience for customers.Use...

Are you a skilled leader of teams, seeking to drive results and exceed targets? This role at RAC may be the perfect fit for you.As a Renewals and Retention Outbound Team Manager, you will lead a dynamic group of specialists handling outbound communications. Your primary responsibility will be to ensure that our 2 million members have a seamless and positive...

Contact Centre Team Leader - Health Assessment Advisory ServicesKey Responsibilities:Lead a team of contact centre advisors in a fast-paced environment, ensuring excellent customer service and high-quality performance.Manage performance, employee engagement, and development, as well as disciplinary and grievance matters.Optimise resource allocation,...

Contact Centre Team Leader OpportunityAre you a seasoned customer service professional with a passion for leadership? Do you have experience managing teams and driving results in a fast-paced contact centre environment?We're seeking a Contact Centre Team Leader to join our team at Serco, a leading provider of health assessments for the Department for Work...

Contact Centre Team Lead OpportunityAt Serco, we're seeking a skilled Contact Centre Team Lead to join our team in Bristol. As a key member of our Health Assessment Advisory Services team, you'll be responsible for leading a team of Contact Centre Advisors, providing support to the team and customers as needed.Key ResponsibilitiesManage performance,...

Contact Centre Service ManagerAt Diligenta, we're seeking a skilled Contact Centre Service Manager to oversee customer journeys for one of our key accounts. This role is crucial for managing and enhancing these journeys to ensure outstanding customer experiences and outcomes, all while aligning with our business requirements and corporate objectives.The...

Contact Centre Service DirectorAt Diligenta, we're committed to delivering exceptional customer journeys. As a Contact Centre Service Director, you'll oversee customer journeys for one of our key accounts, ensuring outstanding customer experiences and outcomes. Your role will involve managing and enhancing these journeys to align with our business...

Contact Centre Service ManagerAbout the RoleWe are seeking a skilled Contact Centre Service Manager to oversee customer journeys for one of our key accounts. This role is crucial for managing and enhancing these journeys to ensure outstanding customer experiences and outcomes, all while aligning with our business requirements and corporate objectives.Key...

Contact Centre Team Leader Role OverviewAt Serco, we're seeking a skilled Contact Centre Team Leader to join our Health Assessment Advisory Services team in Bristol. As a key member of our team, you'll be responsible for leading a team of Contact Centre Advisors, providing support to the team and customers as needed.Key ResponsibilitiesManage performance,...

About the RoleWe are seeking a highly skilled Contact Centre Service Manager to join our team at Sanderson Recruitment Plc. As a key member of our operations team, you will be responsible for overseeing customer journeys for one of our key accounts.Your primary objective will be to ensure effective delivery of contractual and non-contractual metrics by...

About the RoleWe are seeking a highly skilled Contact Centre Service Manager to join our team at Sanderson Recruitment Plc. As a key member of our operations team, you will be responsible for overseeing customer journeys and ensuring exceptional customer experiences.Key ResponsibilitiesManage and enhance customer journeys to ensure outstanding customer...

About the RoleWe are seeking a highly skilled Contact Centre Service Manager to join our team at Diligenta. As a key member of our operations team, you will be responsible for overseeing customer journeys for one of our key accounts, ensuring outstanding customer experiences and outcomes.Key ResponsibilitiesManage and enhance customer journeys to meet...

About The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, the successful candidate will be responsible for managing team performance, coaching and developing members, and driving results.Key ResponsibilitiesManage...

About the RoleWe are seeking a skilled Customer Service Team Lead to join our Contact Centre team at Alliance Homes Group.As a key member of our team, you will be responsible for managing a team of Customer Experience Advisors, providing exceptional customer service, and supporting the delivery of our tenancy service.Key ResponsibilitiesSupervise and manage...

About the RoleWe are seeking a talented Assistant Landscape Architect to join our dynamic team at LEAD Careers. As a key member of our team, you will be responsible for collaborating with professionals to bring innovative design solutions to life.The ideal candidate will have a degree in Landscape Architecture and full right to work in the UK. If you are...

About The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, the key responsibilities of this role are to drive results and make things happen by planning, prioritising, coaching, and developing your team.In this role, you...

About The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, the key responsibilities of this role include planning, prioritising, coaching, and developing the team to drive results and make things happen.The ideal candidate will have...