Contact Centre Service Manager

Contact Centre Service ManagerAbout the RoleWe are seeking a skilled Contact Centre Service Manager to oversee customer journeys for one of our key accounts. This role is crucial for managing and enhancing these journeys to ensure outstanding customer experiences and outcomes, all while aligning with our business requirements and corporate objectives.Key...

Contact Centre Service ManagerAt Diligenta, we're seeking a skilled Contact Centre Service Manager to oversee customer journeys for one of our key accounts. This role is crucial for managing and enhancing these journeys to ensure outstanding customer experiences and outcomes, all while aligning with our business requirements and corporate objectives.The...

About the RoleWe are seeking a highly skilled Contact Centre Service Manager to join our team at Sanderson Recruitment Plc. As a key member of our operations team, you will be responsible for overseeing customer journeys for one of our key accounts.Your primary objective will be to ensure effective delivery of contractual and non-contractual metrics by...

Contact Centre Service DirectorAt Diligenta, we're committed to delivering exceptional customer journeys. As a Contact Centre Service Director, you'll oversee customer journeys for one of our key accounts, ensuring outstanding customer experiences and outcomes. Your role will involve managing and enhancing these journeys to align with our business...

Contact Centre Consultant RoleWe are seeking a Customer Service Ambassador to join our team at Serco. As a Contact Centre Consultant, you will be responsible for delivering exceptional customer service and providing empathetic and professional support to customers.Key ResponsibilitiesProvide a helpful, professional, and efficient experience for customers.Use...

About the RoleWe are seeking a highly skilled Contact Centre Service Manager to join our team at Diligenta. As a key member of our operations team, you will be responsible for overseeing customer journeys for one of our key accounts, ensuring outstanding customer experiences and outcomes.Key ResponsibilitiesManage and enhance customer journeys to meet...

Contact Centre Team Leader - Health Assessment Advisory ServicesKey Responsibilities:Lead a team of contact centre advisors in a fast-paced environment, ensuring excellent customer service and high-quality performance.Manage performance, employee engagement, and development, as well as disciplinary and grievance matters.Optimise resource allocation,...

Contact Centre Team Leader OpportunityAre you a seasoned customer service professional with a passion for leadership? Do you have experience managing teams and driving results in a fast-paced contact centre environment?We're seeking a Contact Centre Team Leader to join our team at Serco, a leading provider of health assessments for the Department for Work...

Are you a skilled leader of teams, seeking to drive results and exceed targets? This role at RAC may be the perfect fit for you.As a Renewals and Retention Outbound Team Manager, you will lead a dynamic group of specialists handling outbound communications. Your primary responsibility will be to ensure that our 2 million members have a seamless and positive...

Contact Centre Sales Team Manager Job DescriptionAs a Contact Centre Sales Team Manager at CCA Recruitment Group, you will be responsible for leading a team of sales advisors focused on outbound communications. Your primary goal will be to ensure your team meets its commercial objectives by implementing standards and best practices. You will also develop and...

Contact Centre Team Lead OpportunityAt Serco, we're seeking a skilled Contact Centre Team Lead to join our team in Bristol. As a key member of our Health Assessment Advisory Services team, you'll be responsible for leading a team of Contact Centre Advisors, providing support to the team and customers as needed.Key ResponsibilitiesManage performance,...

Contact Centre Team Leader Role OverviewAt Serco, we're seeking a skilled Contact Centre Team Leader to join our Health Assessment Advisory Services team in Bristol. As a key member of our team, you'll be responsible for leading a team of Contact Centre Advisors, providing support to the team and customers as needed.Key ResponsibilitiesManage performance,...

Are you a skilled leader who can drive a team to consistently meet and surpass targets? We're looking for a talented Renewals and Retention Outbound Team Manager to join our team at our iconic Bradley Stoke office.You'll lead a dynamic group of specialists handling Outbound communications, ensuring our 2 million members have a seamless and positive...

Are you skilled at leading a team to consistently meet and surpass targets? You might be the perfect fit as a Renewals and Retention Outbound Team Manager based at our iconic Bradley Stoke office.You'll lead a dynamic group of specialists handling Outbound communications. Your primary responsibility will be to ensure our 2 million members have a seamless and...

Are you skilled at leading a team to consistently meet and surpass targets? You might be the perfect fit as a Renewals and Retention Outbound Team Manager based at our iconic office.You'll lead a dynamic group of specialists handling Outbound communications. Your primary responsibility will be to ensure our members have a seamless and positive experience...

About The RoleYou will be representing the IT Service Centre to provide 1st line phone support and 2nd line hardware support, as well as fulfilling service requests that are logged with the IT Service Centre. This is a phone-based role, alongside hardware fault diagnostics for laptops, desktops, mobile phones and other company IT hardware.Key...

About The RoleTo work within the EUC team to build and refresh all end user hardware to ensure that Motability Operations staff continue to work with current and reliable equipment.Key ResponsibilitiesTo respond in a professional, friendly, supportive and timely manner to all customers who contact the Service Centre via telephone, email or in-personTake...

Sulzer Service Centre Manager Job SummaryThis is a strategic leadership role that demands a hands-on understanding of every aspect of the Service Centre operation. The ideal candidate will be just as confident in the boardroom making strategic decisions as on the shop floor, actively engaging with teams to drive performance and solve challenges.Main...

Sulzer is a leading engineering company with a proud heritage of innovation.The Bristol Service Centre is a key part of our Services UK & Nordics operations, specialising in optimising customers' pumping processes and enhancing the reliability of rotating machinery.As Service Centre Manager, you will have full responsibility for the Bristol Service Centre,...

About The RoleTo work within the EUC team to build and refresh all end user hardware (Laptops, Desktop, MacBook's, iPhones and iPads) to ensure that Motability Operations staff continue to work with current and reliable equipment.Key ResponsibilitiesTo respond in a professional, friendly, supportive and timely manner to all customers who contact the Service...