Strategic Customer Engagement Specialist

4 weeks ago

London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time
About the Role

The AWS EMEA SARL (UK Branch) is seeking a highly skilled and experienced professional to join our Strategic Customer Engagements team as a Strategic Customer Engagement Specialist.

This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (EMEA), and to establish AWS as their key cloud technology provider.

As a member of our team, you will be responsible for managing the end-to-end deal cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure.

This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.

You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.

Key Responsibilities

Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.

Develop and shape the overall deal strategy and structure to meet customer business outcome and goals

Contribute to developing AWS's value proposition and solutions

Drive revenue growth and Cloud adoption

Closely collaborate with key stakeholders across the organization for EMEA regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)

Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities

Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes

Develop strategies for pricing and discounts; effectively communicate and identify deal blockers

Lead or support presentation of deal proposals to Customers

About the Team

At AWS, we value diverse experiences and encourage candidates from all backgrounds to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We are committed to creating a workplace that is inclusive and respectful. We believe that our differences are what make us stronger and more innovative.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony and strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

BASIC QUALIFICATIONS

12+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure

12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals

Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience)

PREFERRED QUALIFICATIONS

Advanced degree

Understanding of the technology ecosystem

Knowledge of public sector business

Fluency in English required: multilingual a plus

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