Customer Support Specialist

21 hours ago


Malmesbury, Wiltshire, United Kingdom Siamo Group Ltd Full time
We are seeking a Customer Support Specialist to join our alarm activation team at Siamo Group Ltd. As a key member of our customer-facing team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to ensure our clients receive the highest level of service.

Key Responsibilities
* Respond to customer inquiries via phone, email, and other channels* Resolve customer complaints and concerns in a professional and timely manner* Collaborate with internal teams to resolve complex issues* Provide product information and recommendations to customers

Requirements
* 2+ years of customer-facing experience* Excellent communication and problem-solving skills* Ability to work in a fast-paced environment* Strong understanding of customer needs and expectations* [£28000-£35000] per annum salary

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