Import/Export Coordinator

24 hours ago


Cramlington, Northumberland, United Kingdom MTrec Technical Full time
About the Role

We are seeking a highly skilled and experienced Import/Export Coordinator to join our team at MTrec Technical. As an Import/Export Coordinator, you will play a critical role in ensuring the smooth and compliant movement of goods across international borders.

Key Responsibilities
  • Ensure legal compliance with all relevant import and export regulations, including customs procedures and international trade laws.
  • Coordinate and verify export orders and shipments, ensuring accurate and timely documentation.
  • Raise awareness and understanding of export control and compliance across the business, promoting a culture of regulatory adherence.
  • Develop and maintain export control and customs-relevant product master data, ensuring accuracy and consistency.
  • Produce accurate export documentation in accordance with international law and internal processes, ensuring compliance and minimizing risk.
  • Negotiate rates with airfreight and sea-freight forwarders and couriers to secure the best service at a competitive price.
  • Act as the primary interface for shipping and customs issues, liaising with internal personnel, customers, and suppliers to resolve order shipment issues.
  • Provide UK Customs clearance instructions to freight forwarders for all EU and overseas imports, ensuring seamless clearance and minimizing delays.
  • Coordinate the collection of all supporting customs documentation for all EU and overseas imports, ensuring accuracy and completeness.
  • Control all formal documentation and compliance monitoring, including licence applications and end-user documentation.
  • Monitor and stay up-to-date with import and export regulations of all countries in which the company conducts business, ensuring compliance and minimizing risk.
  • Deal effectively and efficiently with customer inquiries and queries, providing professional and courteous service at all times.
  • Track orders and communicate progress, highlighting any late deliveries as necessary.
  • Work closely with Customer Service and Supply Chain on future delivery forecasts, daily delivery bookings, and freight issues/damages.
  • Provide daily assistance to the UK shipping team, ensuring seamless support and minimizing disruptions.
Requirements
  • Import/Export and shipping experience is essential, with a strong understanding of customs and international trade procedures.
  • Excellent communication and interpersonal skills, with the ability to provide clear instruction and guidance to others.
  • Fully conversant with MS Outlook, Excel, Word, and PowerPoint, with experience in developing and implementing process improvements.
  • Highly organized and efficient, with a proactive attitude and a strong attention to detail.
  • Self-motivated and able to work independently, with a strong commitment to regulatory compliance and customer satisfaction.


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