Homeless Support Specialist

6 days ago


Poole, Poole, United Kingdom CIH International Housing Group Full time
About the Role

Our team at CIH International Housing Group is seeking an experienced Homeless Support Specialist to join our ranks. As a key member of our team, you will play a vital role in supporting individuals who are homeless or at risk of becoming homeless.

Job Responsibilities
  • You will work with clients on a one-to-one basis, providing intensive support to help them maintain their accommodation and achieve their goals.
  • Identify client needs by actively listening and develop a support plan tailored to their individual circumstances.
  • Collaborate with outreach workers and other agencies to build trust and rapport with clients who are homeless, ensuring a smooth transition to permanent accommodation.
  • Support clients in attending appointments and act as a liaison for service engagement, focusing on improving physical and mental health.
  • Empower clients to identify their strengths and talents, encouraging positive behavioural changes through education, training, employment, and volunteering opportunities.
  • Maintain high standards in safeguarding and lone working practices.
  • Assist clients in accessing benefits they are entitled to claim.
  • Challenge harmful behaviours, promoting healthy lifestyle choices and sustaining tenancy.
  • Support clients in managing alcohol and substance misuse, facilitating safe management practices.
  • Encourage personal progression through education, training, employment, or volunteering activities.
  • Develop practical skills in budgeting, shopping, cooking, housework, and tenancy management.
  • Foster strong partnerships with external organizations to maximize opportunities for clients, ensuring successful resettlement in the community.
  • Cultivate knowledge and understanding of Housing First principles, utilizing a client-led approach.


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