Customer Service Liaison Officer
6 days ago
**About the Role:**
We are seeking an experienced Customer Service Liaison Officer to join our team at Bagnall Hopkins Recruitment. The successful candidate will be responsible for ensuring vulnerable energy consumers are aware of funding streams and assisting them in becoming energy savvy.
Key Responsibilities:
- Evaluate customers' eligibility for energy funding streams.
- Build trust and rapport with customers on the telephone.
- Assist customers in becoming energy savvy.
The ideal candidate will have excellent communication skills, be patient, and demonstrate empathy when interacting with customers. In return, we offer a competitive salary of £24,000 - £28,000 per annum, depending on experience.
About Us: As a leading recruitment agency, Bagnall Hopkins Recruitment is committed to promoting equal opportunities and providing a supportive work environment.
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