Customer Engagement Specialist

1 month ago


Elland, Calderdale, United Kingdom Sureserve Full time

We are seeking an experienced Customer Engagement Specialist to join our team at Sureserve.

This role requires strong communication and organizational skills to schedule appointments with customers for smart meter installations.

The ideal candidate will have excellent IT skills, including proficiency in Microsoft Office applications, and previous experience in data entry and customer service.

  • Conduct outbound calls to customers to arrange smart meter installations.
  • Manage customer interactions and provide timely service updates.
  • Work closely with the Engineering team to maximize appointment availability.

Benefits include:

  • Pension scheme.
  • Life insurance.

A competitive salary of £24,500 - £27,000 per annum is available for this fixed-term contract position until February 2025.



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