Customer Service Specialist
1 month ago
At Marshalls PLC, we're seeking a skilled Customer Service Specialist to join our team at our Elland office. This is an exciting opportunity to deliver exceptional customer service and resolve technical product issues for our valued clients.
Job Overview:- This role involves providing top-notch customer support via telephone, email, or live chat, ensuring every customer receives the best possible experience.
- You'll handle complaints, technical queries, and claims enquiries with a patient and positive attitude.
- Ensure every customer interaction is handled efficiently and effectively.
- Work closely with internal and external teams to resolve issues quickly and provide clear, friendly advice.
- Maintain accurate records of customer interactions and escalate complex issues as needed.
- A strong background in customer service and complaint handling.
- Excellent communication skills, both verbal and written.
- Tech savvy, including MS package: Outlook, Word, Excel, PowerPoint.
- A proactive approach with meticulous attention to detail.
- Self-motivated, confident, engaging, and positive attitude.
- A competitive salary of £25,000 - 30,000 per annum, depending on experience.
- Based at our Elland office with flexible working arrangements.
- A range of benefits, including guaranteed Christmas holidays, 34 days annual leave, and a pension scheme.
- Ongoing learning and development opportunities.
-
Customer Engagement Specialist
4 weeks ago
Elland, Calderdale, United Kingdom Sureserve Full timeWe are seeking an experienced Customer Engagement Specialist to join our team at Sureserve.This role requires strong communication and organizational skills to schedule appointments with customers for smart meter installations.The ideal candidate will have excellent IT skills, including proficiency in Microsoft Office applications, and previous experience in...
-
Senior Sales and Customer Engagement Specialist
1 month ago
Elland, Calderdale, United Kingdom Farr Associates Recruitment Ltd Full timeAbout Our ClientFarr Associates Recruitment Ltd are proud to be working with a UK leading specialist support company based in Halifax.Job DescriptionWe are seeking a highly motivated and organized individual to join our client's busy team as a Senior Sales and Customer Engagement Specialist.Key Responsibilities:Liaise with departments and existing customers...
-
Digital Customer Journey Specialist
3 days ago
Elland, Calderdale, United Kingdom Saint Gobain Glass Full timeDigital Customer Journey SpecialistWe are seeking a skilled Digital Customer Journey Specialist to join our team at Saint-Gobain Glassolutions. In this role, you will be responsible for driving the development of our customer journey, enhancing digital tools, and leading our Customer Experience team.Glassolutions is part of Saint-Gobain Building Glass UK&I...
-
Field Service Specialist
4 weeks ago
Elland, Calderdale, United Kingdom Equals One Ltd Full timeWe are looking for a talented Field Service Specialist to join our team at Equals One Ltd. In this role, you will be responsible for servicing and maintaining wheelchairs to the highest standard, ensuring that our customers receive the best possible service.As a Field Service Specialist, you will have the opportunity to work independently, managing your own...
-
Field Service Mobility Specialist
1 day ago
Elland, Calderdale, United Kingdom Equals One Ltd Full timeWe are looking for an experienced Field Service Mobility Specialist to join our team at Equals One Ltd.This challenging role involves providing high-quality services to customers while ensuring that all technical tasks are completed efficiently.The salary for this position is £27,514.54 per annum (based on 42.5 hours per week at £12.45 per hour), making it...
-
Customer Service Liaison Officer
3 weeks ago
Elland, Calderdale, United Kingdom Bagnall Hopkins Recruitment Full time**About the Role:**We are seeking an experienced Customer Service Liaison Officer to join our team at Bagnall Hopkins Recruitment. The successful candidate will be responsible for ensuring vulnerable energy consumers are aware of funding streams and assisting them in becoming energy savvy.Key Responsibilities:Evaluate customers' eligibility for energy...
-
IT Service Resolution Expert
1 week ago
Elland, Calderdale, United Kingdom Incognito Software Systems Inc Full timeJob Summary:We are looking for an experienced IT Support Specialist to join our team at Unique Business Systems. As a key member of our technical support team, you will be responsible for delivering exceptional customer service, resolving technical issues, and collaborating with internal stakeholders to ensure efficient service delivery. Main...
-
Showroom Retailer
2 weeks ago
Elland, Calderdale, United Kingdom Sayjo Recruitment Ltd Full timeJob OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as a Showroom Retailer. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our business.Your primary duties will include greeting customers, checking stock and delivery dates,...
-
Customer Experience Specialist Lead
3 weeks ago
Elland, Calderdale, United Kingdom Saint Gobain Cristaleria, SL Full timeAbout the Role:We are looking for an experienced professional to lead our customer experience team at Saint Gobain Cristaleria, SL. As a Customer Experience Leader, you will be responsible for overseeing daily interactions with customers throughout the sales cycle, handling enquiries, estimates, order entry, invoice queries, and...
-
Mobility Specialist
6 days ago
Elland, Calderdale, United Kingdom Rosscare Full timeRole OverviewWe are seeking a skilled Mobility Specialist to join our team at Rosscare. As a Mobility Specialist, you will be responsible for delivering, collecting, repairing, and servicing wheelchairs.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be part of a dedicated team that provides high-quality services...
-
Service Excellence Director
6 days ago
Elland, Calderdale, United Kingdom Saint-Gobain Full timeDrive Digital Transformation and Service ExcellenceSalary: £60,000 - £70,000 per annum (dependent on experience)Saint-Gobain is seeking an experienced Digital Transformation Specialist to lead the implementation of digital tools and enhance the customer experience. As a key member of our organization, you will be responsible for driving digital...
-
Service Engineer Specialist
6 days ago
Elland, Calderdale, United Kingdom Equals One Ltd Full timeThe role of Mobile Service Engineer at Equals One Ltd involves providing high-quality wheelchair maintenance services to clients across the region. As a key member of the team, you will be responsible for ensuring that all wheelchairs are delivered and collected efficiently and effectively, while maintaining a safe and hygienic environment for our...
-
Financial Services Coordinator
1 week ago
Elland, Calderdale, United Kingdom Exertis Full timeAt Exertis, we provide logistics and specialist services to over 700 global brands and numerous resellers. Our team helps bring tech products to market every day.About the RoleThis is an exciting opportunity to support our Accounts Receivable team in their administration tasks and customer interactions. The role is based in our Elland office, working Monday...
-
Commercial Contract Specialist
3 weeks ago
Elland, Calderdale, United Kingdom Kemp Recruitment Full timeJob Title:Commercial Contract SpecialistSalary: £27,000Job Description:This Commercial Contract Specialist role involves managing Rental and Repair & Maintenance contracts for Special Vehicles, ensuring efficient customer service and maintaining strong relationships with stakeholders.Main Responsibilities:Supporting senior staff members in contract...
-
Wheelchair Maintenance Specialist
1 day ago
Elland, Calderdale, United Kingdom Equals One Ltd Full timeJob Title: Wheelchair Maintenance SpecialistWe are looking for an experienced Wheelchair Maintenance Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation of our wheelchair maintenance services.The ideal candidate will have a full UK driving licence, a successful enhanced DBS check, and good understanding of...
-
Metrology Specialist
1 week ago
Elland, Calderdale, United Kingdom Austin Fraser Full timeJob Title: Metrology SpecialistWe are seeking an experienced Metrology Specialist to join our pioneering organisation in contract inspection and computer-aided measurement (CMM) programming, serving both UK and global clients.The successful candidate will be responsible for:Creating CMM programs to inspect customer parts on dedicated equipment.Programming...
-
Administrative Support Specialist
2 weeks ago
Elland, Calderdale, United Kingdom Kemp Recruitment Full timeAbout the Role: We are seeking a highly motivated and organised individual to fill the role of Administrative Support Specialist. As an Administrative Support Specialist, you will provide administrative support to the Sales and Delivery teams, managing the day-to-day activities of the department.This is an excellent opportunity for someone with strong...
-
Wheelchair Service Specialist
3 weeks ago
Elland, Calderdale, United Kingdom Rosscare Full timeAbout the Role:Rosscare seeks a skilled Mobility Equipment Technician to provide high-quality services in wheelchair maintenance and repair. This position plays a crucial role in ensuring seamless customer experiences and fostering trust through efficient issue resolution.Responsibilities Include:• Execute collection and delivery services for wheelchairs...
-
Security Solutions Specialist
4 weeks ago
Elland, Calderdale, United Kingdom JLA Group Full time**Job Summary**We are looking for a skilled Security Solutions Specialist - Fire and Electrical to join our team in the South East region. As a Security Solutions Specialist, you will be responsible for designing, installing, and servicing fire and electrical systems to meet customer requirements.The ideal candidate will have a strong background in...
-
Sales Performance Executive
1 month ago
Elland, Calderdale, United Kingdom JLA Group Full timeJob DescriptionAs a Sales Performance Executive at JLA Group, you will play a crucial role in driving customer growth and revenue expansion.We are seeking an experienced sales professional to join our team, working closely with customers to understand their needs and develop tailored solutions that meet their requirements.Key Responsibilities:Making outbound...