IT Service Resolution Expert

4 weeks ago


Elland, Calderdale, United Kingdom Incognito Software Systems Inc Full time
Job Summary:

We are looking for an experienced IT Support Specialist to join our team at Unique Business Systems. As a key member of our technical support team, you will be responsible for delivering exceptional customer service, resolving technical issues, and collaborating with internal stakeholders to ensure efficient service delivery.

Main Responsibilities:
  • Providing expert technical assistance to customers via phone, email, or chat.
  • Resolving complex technical issues related to software applications, hardware devices, and network connectivity.
  • Collaborating with internal teams to ensure seamless service delivery and resolution of technical issues.
  • Developing and maintaining in-depth knowledge of technical products and services.
  • Providing excellent customer service and support through various communication channels.

Estimated salary: £27,500 - £32,500 per annum



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