IT Support Specialist for Windows and Office

3 weeks ago


Elland, Calderdale, United Kingdom Venn Group Full time
About the Role

We are seeking a highly motivated Service Desk Analyst to join our team in Elland, near Halifax.

This is a fantastic opportunity to work in a dynamic environment, providing IT support to users.

The ideal candidate will have excellent communication skills and the ability to work independently.

The initial contract duration is three months, with the possibility of extension.

The estimated annual salary for this position is £19,500 - £24,500.

The successful candidate must:

  • Have a confident telephone manner
  • Be able to provide first-line IT support to users
  • Escalate issues when they cannot be resolved initially
  • Document all calls, issues, and resolutions received by the Service Desk

Prior experience in IT is beneficial but not mandatory.



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