Windows Office Support Technician

4 weeks ago


Elland, Calderdale, United Kingdom Venn Group Full time

We are seeking a skilled Windows Office Support Technician to join our team at Venn Group. As a key member of our Service Desk team, you will be responsible for delivering exceptional customer service and resolving technical issues promptly.

Job Description:
  1. Answer incoming calls from customers and provide detailed assistance on various IT-related topics.
  2. Identify and troubleshoot system errors, software glitches, and hardware malfunctions.
  3. Maintain accurate records of all interactions, including call logs, issue descriptions, and resolution notes.

The ideal candidate will possess excellent communication skills, have a passion for technology, and be comfortable working in a fast-paced environment.

Salary Information:

The estimated annual salary for this position is between £25,000 and £30,000.



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