Contact Centre as a Service Manager

Key ResponsibilitiesAs a Contact Centre Manager at Inspired Outsourcing Limited, you will be responsible for leading a team of sales agents to achieve exceptional service and compliance KPI's.Your duties will include developing and implementing effective sales strategies, monitoring and evaluating individual and team performance against key performance...

Join Our Team:At IG, we're committed to empowering businesses to deliver exceptional customer experiences. We're looking for an ambitious New Business Development Manager to lead our sales efforts and drive revenue growth.About the Role:In this exciting role, you'll be responsible for:Identifying and pursuing new business opportunities in the contact...

Job OverviewWe are seeking an experienced Sales Team Lead to join our Contact Centre team. This role involves leading a team to deliver exceptional customer experiences and driving performance in a fast-paced environment.

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call centre environment?We are seeking Contact Centre Advisors to join our team in Newcastle, working closely with customers to resolve their queries and concerns.About the Job:In this role, you will be responsible for making outbound calls to existing...

About the RoleWe are seeking an experienced and skilled Contact Centre Consultant to join our team in NSW. As a Contact Centre Consultant, you will be responsible for delivering exceptional customer service and ensuring quality meets agreed standards.This is a part-time position, requiring you to work on weekdays and weekends. All training is provided, so...

About the JobWe are currently looking for a skilled Customer Service Representative to join our team in Newcastle Upon Tyne. As a key member of our Assessment Centre, you will be responsible for delivering excellent customer service and ensuring the efficient operation of our day-to-day activities.The successful candidate will have a strong focus on customer...

Job OverviewWe are seeking a highly motivated and results-driven Senior Customer Experience Manager to lead our Contact Centre Sales Team in Newcastle.The successful candidate will have a proven track record of driving performance in fast-paced environments, with a passion for people development, process improvement, and customer experience.As a key member...

We are seeking a highly skilled Contact Centre Sales Team Lead to join Greenbean in Newcastle.About the RoleLead a team to deliver exceptional customer experiences in a sales environment.Oversee team member interactions and performance.Implement operational improvements with senior leaders.Your ProfilePrior experience as a Team Leader, preferably in...

Role DescriptionThe Service Centre Representative will be responsible for delivering exceptional customer service and support at our Newcastle Service Centre. This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our members.Key Responsibilities:Process customers’ branch transactionsMaintain accurate customer...

About the Role:As a Call Centre Sales Director, you will play a critical role in developing and implementing effective strategies to achieve sales targets.You will work closely with the senior management team to align strategies with overall company objectives and ensure seamless communication and coordination across campaigns.Monitor and evaluate individual...

About the RoleWe are looking for an experienced and results-driven Sales Team Leader to join our Greenbean team in Newcastle.The successful candidate will have a proven track record of leading teams to deliver world-class customer experience and driving business growth. They will be passionate about people development, process improvement, and customer...

Key ResponsibilitiesProvide exceptional customer service to our clients via phone, email, and other channelsDevelop and maintain a thorough understanding of EE's products and servicesWork collaboratively with colleagues to resolve customer complaints and queriesMeet and exceed performance targets, including sales and customer satisfaction metricsThis is a...

About the CompanyMTrec Ltd Commercial is a leading provider of customer service solutions, and we are currently seeking a skilled and customer-focused French Speaking Customer Service Advisor to join our team.Job SummaryThis role involves handling inbound calls from consumers and distributors, addressing customer enquiries via telephone and email, and...

About the RoleAs a Full Time Call Centre Agent at Tesco Underwriting Ltd., you will play a critical role in ensuring that our customers receive top-notch service. Your primary responsibility will be to manage high call volumes while maintaining a consistently positive and engaging customer experience.Key responsibilities include taking full ownership of...

About the RoleWe are looking for a Call Centre Representative to join our team at EE's contact centre in North Tyneside or Gosforth. As a member of our team, you will play a vital role in delivering outstanding customer service and promoting our brand.ResponsibilitiesYour primary responsibility will be to engage with customers over the phone, addressing...

We're seeking talented professionals to join our dynamic Shared Service Centre in Newcastle, delivering financial management and direction for Arup Group and associated companies.Expression of Interest - Finance Shared Services CentreThe team comprises approximately 70 members, with various roles including Accounts Payable Assistants, Accounts Receivable...

About the RoleWe are seeking a skilled **Finance Specialist** to join our Shared Service Centre in Newcastle. The successful candidate will be responsible for providing an excellent professional service in financial management and direction for Arup Group and its associated companies.Key Responsibilities:Transactional processing and finance managementUsing...

Business Overview:The Byker Centre is an exciting place to work, offering a supportive environment and opportunities for growth. As our ideal candidate, you will be passionate about delivering exceptional service and working collaboratively as part of a team. Your skills and experience will enable you to make a significant contribution to our...

We are seeking an experienced Estimator to join our team at a reputable Accident Repair Centre in the Gateshead area.Salary: £44,000 per annum plus bonus (up to £47,000)Job DescriptionThe successful candidate will be responsible for inspecting accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames. They will...

Mandarin & English Customer Service RepresentativeThis is an exciting opportunity for a highly skilled and motivated individual to join our UK Education Centre team as a Mandarin & English Customer Service Representative. The successful candidate will provide exceptional customer service to international students, support sales teams with student recruitment...