Contact Centre Manager

Key ResponsibilitiesAs a Contact Centre Manager at Inspired Outsourcing Limited, you will be responsible for leading a team of sales agents to achieve exceptional service and compliance KPI's.Your duties will include developing and implementing effective sales strategies, monitoring and evaluating individual and team performance against key performance...

Join Our Team:At IG, we're committed to empowering businesses to deliver exceptional customer experiences. We're looking for an ambitious New Business Development Manager to lead our sales efforts and drive revenue growth.About the Role:In this exciting role, you'll be responsible for:Identifying and pursuing new business opportunities in the contact...

**About the Role**CBSbutler Ltd. is recruiting for Contact Centre Specialists to join their team in Newcastle.As a Customer Service Representative, you will provide exceptional customer service, resolve issues efficiently, and work in a dynamic contact centre environment.**Key Requirements**• Customer service experience in a similar role• Strong...

Contact Centre Specialist Job SummaryAustin Fraser is seeking a Contact Centre Specialist to join their team in Newcastle. As a Contact Centre Specialist, you will be responsible for providing exceptional customer service to customers, resolving queries and complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries and...

About the RoleAs a Contact Centre as a Service Manager at IG, you will play a critical role in driving sales growth and expanding our customer base. Your primary responsibilities will include actively seeking out new sales opportunities, setting up meetings with potential clients, and preparing and delivering presentations on our products and services.You...

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call centre environment?We are seeking Contact Centre Advisors to join our team in Newcastle, working closely with customers to resolve their queries and concerns.About the Job:In this role, you will be responsible for making outbound calls to existing...

We are seeking a highly skilled Contact Centre Sales Team Lead to join Greenbean in Newcastle.About the RoleLead a team to deliver exceptional customer experiences in a sales environment.Oversee team member interactions and performance.Implement operational improvements with senior leaders.Your ProfilePrior experience as a Team Leader, preferably in...

Job OverviewWe are seeking a highly motivated and results-driven Senior Customer Experience Manager to lead our Contact Centre Sales Team in Newcastle.The successful candidate will have a proven track record of driving performance in fast-paced environments, with a passion for people development, process improvement, and customer experience.As a key member...

About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Multi-Channel Support Specialist. In this role, you will be responsible for providing exceptional customer service via multiple communication channels, including email, WhatsApp, and phone.You will work closely with our technical support team to resolve...

About Us: Britannia Hotels is a well-established hospitality group with a reputation for providing exceptional customer service and a warm welcome to all our guests.Job Description: As a Wellness Centre Manager at our Newcastle hotel, you will be responsible for leading the wellness team and ensuring that our members receive a first-class experience.Key...

About the RoleWe are looking for an experienced and results-driven Sales Team Leader to join our Greenbean team in Newcastle.The successful candidate will have a proven track record of leading teams to deliver world-class customer experience and driving business growth. They will be passionate about people development, process improvement, and customer...

Job OverviewWe are seeking a seasoned professional to lead our service centre operations, driving excellence and customer satisfaction. This pivotal role involves overseeing all aspects of service centre management, ensuring seamless execution of daily tasks and alignment with company standards.

Key ResponsibilitiesProvide exceptional customer service to our clients via phone, email, and other channelsDevelop and maintain a thorough understanding of EE's products and servicesWork collaboratively with colleagues to resolve customer complaints and queriesMeet and exceed performance targets, including sales and customer satisfaction metricsThis is a...

About the CompanyMTrec Ltd Commercial is a leading provider of customer service solutions, and we are currently seeking a skilled and customer-focused French Speaking Customer Service Advisor to join our team.Job SummaryThis role involves handling inbound calls from consumers and distributors, addressing customer enquiries via telephone and email, and...

Why Choose G2 Legal Limited?We are a leading law firm based in Newcastle City Centre, offering a unique opportunity for a Corporate Solicitor to join our dynamic team.About the RoleThis exciting opportunity will see you managing your own high-quality corporate workload, maintaining direct contact with clients, and contributing to the success of our...

Community Engagement RoleThe Hunter Writers Centre Inc. is seeking a highly skilled and motivated Project Manager to lead the delivery of its programs, focusing on community engagement and participation.This key role will involve developing and implementing programs that cater to a wide range of voices and perspectives, ensuring they are accessible,...

We are seeking an experienced Estimator to join our team at a reputable Accident Repair Centre in the Gateshead area.Salary: £44,000 per annum plus bonus (up to £47,000)Job DescriptionThe successful candidate will be responsible for inspecting accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames. They will...

Senior Quantity Surveyor Job OpportunityCareer OverviewWe are seeking a highly experienced and skilled Senior Quantity Surveyor to join our team. As a leading construction business, we specialise in high-tech cleanrooms and data centres. The successful candidate will be responsible for managing and overseeing project budgets and costs, coordinating and...

Hunter Writers Centre Inc. is seeking a skilled Content Manager to join our team.Key ResponsibilitiesCreate and manage engaging content for multiple platforms, including social media, email marketing, and the website.Develop and implement effective digital communication strategies that align with our organisation's goals.Maintain consistent branding and...

Project Manager OpportunityWe are Footprint, a leading construction business focused on high-tech cleanrooms and data centres. Our ideal candidate is an experienced Senior Quantity Surveyor looking to take their career to the next level on a £50m data centre project.The successful candidate will be based in the North East, working closely with our project...