Contact Centre Team Member
3 weeks ago
- Provide exceptional customer service to our clients via phone, email, and other channels
- Develop and maintain a thorough understanding of EE's products and services
- Work collaboratively with colleagues to resolve customer complaints and queries
- Meet and exceed performance targets, including sales and customer satisfaction metrics
This is a fantastic opportunity for anyone looking to start a career in customer service or sales. We offer a comprehensive training program, competitive salary, and opportunities for advancement and professional development.
The salary for this position is £20,280 per year, which is equivalent to approximately £9.84 per hour. The role is based at our Cobalt Business Park location in North Shields, North Tyneside.
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Contact Centre Specialist
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Austin Fraser Full timeContact Centre Specialist Job SummaryAustin Fraser is seeking a Contact Centre Specialist to join their team in Newcastle. As a Contact Centre Specialist, you will be responsible for providing exceptional customer service to customers, resolving queries and complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries and...
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Contact Centre Sales Team Lead
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full timeWe are seeking a highly skilled Contact Centre Sales Team Lead to join Greenbean in Newcastle.About the RoleLead a team to deliver exceptional customer experiences in a sales environment.Oversee team member interactions and performance.Implement operational improvements with senior leaders.Your ProfilePrior experience as a Team Leader, preferably in...
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Contact Centre Specialist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CBSbutler Ltd. Full time**About the Role**CBSbutler Ltd. is recruiting for Contact Centre Specialists to join their team in Newcastle.As a Customer Service Representative, you will provide exceptional customer service, resolve issues efficiently, and work in a dynamic contact centre environment.**Key Requirements**• Customer service experience in a similar role• Strong...
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Contact Centre Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full timeJob OverviewWe are seeking an experienced Sales Team Lead to join our Contact Centre team. This role involves leading a team to deliver exceptional customer experiences and driving performance in a fast-paced environment.
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Contact Centre Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Inspired Outsourcing Limited Full timeKey ResponsibilitiesAs a Contact Centre Manager at Inspired Outsourcing Limited, you will be responsible for leading a team of sales agents to achieve exceptional service and compliance KPI's.Your duties will include developing and implementing effective sales strategies, monitoring and evaluating individual and team performance against key performance...
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Contact Centre Sales Team Lead
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full timeJob OverviewWe are seeking a highly motivated and results-driven Senior Customer Experience Manager to lead our Contact Centre Sales Team in Newcastle.The successful candidate will have a proven track record of driving performance in fast-paced environments, with a passion for people development, process improvement, and customer experience.As a key member...
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Cloud Contact Centre Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom IG Full timeJoin Our Team:At IG, we're committed to empowering businesses to deliver exceptional customer experiences. We're looking for an ambitious New Business Development Manager to lead our sales efforts and drive revenue growth.About the Role:In this exciting role, you'll be responsible for:Identifying and pursuing new business opportunities in the contact...
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Contact Centre Advisor
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure Careers Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call centre environment?We are seeking Contact Centre Advisors to join our team in Newcastle, working closely with customers to resolve their queries and concerns.About the Job:In this role, you will be responsible for making outbound calls to existing...
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Call Centre Team Member
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Productivity Institute, LLC Full timeJob Description:We are seeking a talented Call Centre Team Member to join our customer service team at Verisure. As a key member of our team, you will be responsible for handling customer inquiries and resolving technical issues via phone and other communication channels.Key Tasks:Respond to customer queries and provide solutions to technical issues.Maintain...
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Contact Centre as a Service Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom IG Full timeAbout the RoleAs a Contact Centre as a Service Manager at IG, you will play a critical role in driving sales growth and expanding our customer base. Your primary responsibilities will include actively seeking out new sales opportunities, setting up meetings with potential clients, and preparing and delivering presentations on our products and services.You...
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Contact Centre Team Member Position
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital Full timeRole Overview:We are seeking a highly motivated and experienced Customer Service Advisor to join our team in Newcastle.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Collaborate with colleagues to achieve team goals and objectives.Maintain accurate records and reports as required.Requirements and...
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Contact Centre Advisor
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Productivity Institute, LLC Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Multi-Channel Support Specialist. In this role, you will be responsible for providing exceptional customer service via multiple communication channels, including email, WhatsApp, and phone.You will work closely with our technical support team to resolve...
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Rehabilitation Team Member
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Futures Limited Full timeNewcastle Futures Limited invites applications for the position of Rehabilitation Team Member at Connie Lewcock Resource Centre. As a key member of our team, you will play a vital role in delivering person-centred care and support to adults requiring rehabilitation services.About the CentreConnie Lewcock Resource Centre is a modern, purpose-built facility...
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Contact Centre Sales Team Leader
1 month ago
Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Greenbean Full timeContact Centre Team Leader £32,250 + OTE £8,000A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle.We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development, process improvement and...
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Accident Repair Centre Team Member
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Holt Recruitment Ltd Full timeAutomotive Professional SoughtWe are recruiting for an accomplished Vehicle Damage Assessor to join our Accident Repair Centre in Gateshead, working for Holt Recruitment Ltd.Key Responsibilities:Evaluate the severity of vehicle damage after accidents, determining costs of repairs and timelines.Adhere to our pricing schedule and repair protocols for every...
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Accommodation and Leisure Team Member
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Britannia Hotels Full timeBecome a key member of our Accommodation and Leisure Team as a Fitness & Leisure Assistant - Accommodation at Britannia Hotels.About the Role:Our hotel is situated in 12 acres of parkland near Newcastle Racecourse, just a 10-minute drive from the city centre. As a Fitness & Leisure Assistant - Accommodation, you will contribute to maintaining our excellent...
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Unified Contact Centre Sales Expert
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom IG Full timeSalary: £60,000 - £80,000 per annum (dependent on experience)This role offers an attractive salary, reflecting the importance of the position in driving business growth. As a key member of our team, you will be rewarded for your hard work and dedication.
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Optical Express Team Member
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Optical Express Group Full timeYour RoleAs a Patient Advisor, you will be the first point of contact for our patients, providing world-class customer service and ensuring their needs are met.You will work closely with our optometrists and other team members to deliver a seamless experience for our patients.
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Registered Veterinary Team Member
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CareerVets Ltd Full timeCareerVets Ltd is seeking a highly motivated Registered Veterinary Nurse to join our team in Newcastle city centre. As a key member of our team, you'll have the opportunity to work on a diverse range of cases, from routine procedures to more complex surgeries. Our team is comprised of 4 experienced veterinarians and 5 supportive RVNs and SVNs, all dedicated...
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Radiographic Service Delivery Team Member
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeAbout the Role: We are seeking a skilled Radiographic Service Delivery Team Member to join our team in the Breast Unit. As a key member of our department, you will contribute to delivering high-quality radiographic services in both the National Breast Screening service and Symptomatic Breast service.This position requires a current driving license and access...